Asmall library's essential technical problem is that it has to chart a course through the technology shoals without a navigator on board. Small libraries in small towns often have a very low level of technical skill on staff. Furthermore, obtaining skilled technical support can frequently be pretty expensive. Even when one is available, a clever…

At the Hewlett-Packard (HP) Labs Research Library, the metadata of HP Labs technical reports (research papers, reports, and articles) is managed through their customized library catalog system. RSS is used to make newly published technical reports from the ILS available externally as RSS feeds on the HP Labs Technical Reports Web site and…

The increasingly famous "Long Tail" is essentially a modernized version of the 80/20 rule, something with which most have at least a passing familiarity. The rule (credited to Vilfredo Pareto, a 19th-century philosopher) hypothesized, for example, that 80 percent of the property in Italy was owned by 20 percent of its citizens. That rule is now…

Fans of mobile devices are everywhere, and they are using their PDAs, smart phones, and mobile phones to access Web-based content. Chances are that they are trying to access your library's Web site or find library-based content for their devices. In this article, the author presents some tips on how to serve those who wants to grab some fast info…

RSS or Real Simple Syndication is a technology that allows an information user to subscribe to "feeds" or streams of information from any number of content producers, including traditional media outlets and blogs, all for free. With RSS, one can connect to more information in less time, thus keeping track of news, ideas, and conversations almost…

Electronic resources are more prominent than ever in library collections, yet they resist easy management. A range of tools and cooperative efforts are emerging to improve the management and evaluation of electronic resources. Initiatives are underway to standardize and automate the harvesting of usage statistics and e-journal title and holdings…

Libraries are changing. Funding limits and customer demands are transforming staffing levels, service models, access to resources, and services to the public. Administrators and taxpayers are seeking more efficient ways of delivering services to achieve greater returns on financial investments. In this article, the author discusses the benefits of…

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…

In 2005, the University of Texas (UT) at Austin made some surprising national headlines when it removed the book collection from its undergraduate library. Behind the sensational headlines, the move was in fact more "life-as-usual" than "radical change." In today's academic libraries, technology is constantly redefining library…

As Gail Bush reports, "each section of this monograph includes articles that invite the reader to explore his or her own response to the authors' messages... The purpose here is not to set in stone principles and practices to be followed blindly but to present a disposition toward intellectual behaviors that seriously consider our responsibilities…

"Urban Teens in the Library" is the perfect solution for the concerns and uncertainty many librarians face when supporting this group of patrons and students. From a team of experts who have researched the information habits and preferences of urban teens to build better and more effective school and public library programs, this book will show…

The Library Services and Construction Act (LSCA) assists the state of Alabama in the extension and improvement of public library services to areas and populations of the state which are without such services or to which such services are inadequate. Federal LSCA monies are spend on statewide projects at the Alabama Public Library Service. Projects…

The Library Service and Construction Act (LSCA) assists the state of Alabama in the extension and improvement of public library services to areas and populations of the state which are without such service or to which such services are inadequate. Federal LSCA monies are administered by the Alabama Public Library Service and are spent on local and…

This report describes the 1990 Pennsylvania Governor's Conference on Library and Information Services, which was held in September 1990 prior to the 1991 White House Conference on Library and Information Services. The report includes brief descriptions of the planning process, the governor's regional forums, the selection of delegates, and various…

The Urban Libraries Council's (ULC) Fast Facts Surveys are not intended to be scientific studies of the library community; rather, they are "snapshots" on topics of current interest. The topic of this survey is fees for library services. A total of 64 surveys were mailed to 1993 ULC member libraries in February 1993; 49 surveys were…