Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…

This discussion of problems of the international student in American higher education highlights communication (cultural differences, nonverbals); learning styles and behaviors (questioning versus imitation, group versus individual success, classroom conduct); and knowledge of libraries (self-sufficiency). Recommendations for improving the…

Describes how automation improves genealogical reference services and access to sources at the Genealogical Library, Salt Lake City, Utah. Highlights include specialized access strategies to the computer-output microfiche catalog, the creation of a union catalog, special outputs from an automated system, and future developments in library…

Discusses data gathered from study assessing library users' behavior and perceptions of reference transaction. Characteristics of reference clientele (address, age, education), questions asked, answers given (type, source, length of time spent), relationships between variables, and cost of reference service are highlighted. Instructions and forms…

This research article concentrates on two major aspects of an investigation of communication patterns in four Brazilian universities during 1979/80: internal communication patterns in regard to library and campus community (user manuals, orientation activities); and external communication patterns between university library and other libraries in…

Discusses key issues to be addressed in planning for introduction of online public access catalog in academic research library environment. Purpose of catalog, reasons to adopt catalog, user behavior, use of catalog records, authority control, shared or unique systems, and impact on staff are highlighted. Seventy-three sources are cited. (EJS)

This annotated bibliography of 20 research reports identifies what has been determined about the effects of library media services on learning and suggests methodologies available for similar studies. Organization is according to area of learning affected--academic achievement; language, reading, and library skills; mathematics; science; social…

Presents results of an analytical study of interlibrary loan borrowing in a public school system during first semester of 1981-82 school year. Methodology, sources of data, results (general patterns of use, types of requests, subject distribution of requests, "fill rates," student requests), and implications are discussed. Nineteen…

Discussion of a library media center's online microcomputer catalog as compared to use of a traditional catalog includes: patron use (students and teachers), advantages for library instruction, access availability study, reaction by users, catalog system management, and activity journals for documentation. Twenty-three related readings are…

Presents results of an in-house survey on the effects of booktalking conducted at John Oliver Secondary School, Vancouver. A description of the sample population (440 students), students' reading preferences and reading material selection, and student response to 18 booktalks are discussed. A 12-item bibliography is included. (EJS)

This report investigates current trends in libraries and museums regarding the use of digitization and other technologies. In 2001, the Institute of Museum and Library Services conducted the first-ever study of the status of new technology adoption and digitization in the nation's museums and libraries. The baseline study identified pockets of…

This book offers advice and information to help librarians manage and interact with computer technology in their institutions. Chapters 1 and 2 provide a background in systems librarianship, outlining the skills that may be needed and defining the specialty. Chapters 3 and 4 show how traditional library skills such as the organization of knowledge…

The first section of this paper on the school library and the learner discusses policies and the school library. Recommendations are offered related to hours, creating an inviting atmosphere, convenience, collection, computer services, reading material selection, storytelling, and reading aloud. The second section addresses principles of learning…

This presentation investigates the various kinds of services that are needed in school library systems. It relates to the leadership style and organizational needs for small, medium, and large systems at district, regional, or state levels. The content addresses some of the components of the print versions of school library system handbooks and…

This book contains presentations from the 17th annual Computers in Libraries Conference. Topics covered include: chatting with a librarian; verbots for library Web sites; collaborative IT (Information Technology) planning at Montgomery County Public Library (Maryland); designing a local government taxonomy; Weblogs; new roles for librarians in…