The authors attempted to identify (a) the coping strategies used by employment service case managers in Queensland, Australia, and (b) the strategies that could be beneficial in reducing the relatively high burnout levels that have been observed in this population. Significant gender differences in coping styles were found, and an association…

This pre-conference, held in conjunction with the 49th annual Adult Education Research Conference at the University of Missouri-St. Louis in June, 2008, brought together graduate students and adult education researchers and practitioners from a variety of academic and workplace settings to discuss issues related to sexual minorities in…

Purpose: The purpose of this paper is to measure the effectiveness and practical utility of an organizational learning intervention for an organization that was not progressive, was not specifically chartered as a learning organization, and was situated in an urban, culturally diverse, and under-privileged community. Design/methodology/approach:…

Purpose: Despite the importance of principals' satisfaction with their school's performance (PSS), few empirical studies have addressed the components and predictors of principals' satisfaction with their school. The purpose of this study is to identify the most salient components of PSS among school satisfaction indices, districts'…

Public schools are unique environments where the rights and responsibilities of one individual or group can easily, if unintentionally, infringe on the rights and responsibilities of other individuals or groups. This can leave public school employees wondering about the nature and scope of their rights. While it is well established that public…

This review of research focuses on the impact of race and on learning and development in the U.S. workplace from 1980 to 2005. Specifically, we take a historical perspective on race and ethnicity in the United States; summarize and synthesize research in the areas of career development, training, promotion, performance appraisals, mentoring, and…

To become literate when we move from one part of the country to another with significant cultural differences, our first task is to learn the new culture so we can more effectively work with our colleagues and our students. When I moved from Bay City, MI, to Morehead, KY, there were many customs I needed to learn. Fortunately, what I learned…

Little is known about the effects of social context or "place" factors (e.g., characteristics of local populations) on African Americans' perceptions and experiences of racism. Using data from 42,445 U.S. black women collected during the 1997 follow-up wave of the Black Women's Health Study, we investigated the association between neighborhood…

This study used the results of a questionnaire survey of 230 secondary school teachers to analyze the factors constituting job satisfaction and its effects on teacher attrition and work enthusiasm. The results show that (a) the structure of secondary school teacher job satisfaction is made up of ten components and is consistent with the model put…

Findings from an evaluation of a workplace literacy program funded by the State of Indiana are presented. Working with employers, providers were given considerable latitude to design their own training regimens. The state awarded certificates to workers who achieved certain levels of proficiency in reading, math, critical thinking, problem solving…

The cost of health and safety (H&S) failures to the UK industry is currently estimated at up to 6.5 billion British Pounds per annum, with the construction sector suffering unacceptably high levels of work-related incidents. Better H&S education across all skill levels in the industry is seen as an integral part of any solution.…

This paper presents findings of a study that utilized Elliott Jaques' theories of organizational depth structure and time span of discretion in administrative work to examine administrators' responsibilities in two Ontario (Canada) school systems. The theory predicts that the time-span of discretion associated with the administrative tasks will…

This guide from Library Association Publishing has been designed to assist those wishing to review mentoring for its application to a particular workplace, the library. Often making use of a question and answer format, it discusses the roles of both the mentor and the protege, including potential benefits for each party and behaviors each party…

Team building and delegation are two of the most important tools available to division chairs or academic officers for increasing productivity and allowing employees to grow, but they are both often misunderstood, misused, or unused. Teams are small groups with the authority and technical, interpersonal, and managerial skills to carry out…

In France, most services provided to people in their homes are much less regulated than the same services provided in an institutional context. With the exception of providers of paramedical services, providers of home help are not required to possess particular training or diplomas. Until 1987, France's home help policies followed the Swedish…