Through focus group interviews, a valuable method of developing client-focused initiatives, the most immediate needs of the faculty staff and students were identified and the collaborative effort between the College of Health (COH) academic staff and the liaison librarian began. Four key areas were identified: information sources/information…

On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…

The John F. Kennedy Memorial Library at California State University, Los Angeles (CSULA), collaborated with the CSULA Student Support Program and the Educational Opportunity Program in an innovative attempt to increase visibility and use of library resources and services by at-risk students enrolled in the 2005 Summer Bridge Program. Workshops…

What would it take for libraries to provide their patrons with the same kind of success in finding information using their resources as they achieve with Google, and as quickly? This author asserts that the answer is not that complicated: be more like Google, and then move beyond Google. With the technology available right now, this is not an…

The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…

Libraries subscribe to thousands of electronic journals and they are difficult for end-users to find. Journal and publisher interfaces and functionalities differ considerably. The recent development in e-media calls for central management of the resources. Lund University Libraries' Head Office has developed a service for presentation and…

The Maryland State Library Network exists to provide Maryland residents with rapid, easy access to information, materials, and services from any available information source. The network comprises a variety of formal and informal programs and activities; and it is supported by state, federal, and some local funds. The network facilitates…

Eight contributed papers given at a general session of the International Federation of Library Associations and Institutions 1992 annual meeting are presented. These papers deal with a variety of library issues, and are generally, but not exclusively, focused on developing countries. The following papers are included: (1) "Community…

Well-designed performance appraisals should provide employees with feedback concerning their performance, serve as a basis for modifying behavior toward more effective work habits, and provide managers with data which they can use to judge future job assignments and compensation. Poorly-designed ones, used as short-term control systems, can create…

During 1993-94 the University Libraries of the University of Tennessee, Knoxville, began formal needs assessment to collect data that reflect the information needs of university students, faculty, and staff. The program was implemented by a Needs Assessment Coordinating Group, an assessment consultant, and staff members. Data from the…

This document contains three papers presented at the 1995 Arizona Library Association conference. Papers include: (1) "ERLs and URLs: ASU Libraries Database Delivery Through Web Technology" (Dennis Brunning & Philip Konomos), which illustrates how and why the libraries at Arizona State University developed a world wide web server and…

The South Carolina State Library's plan for use of the Library Services and Construction Act (LSCA) Title I, II, and III funds is presented. Five chapters include: a profile of the library public, focusing on special needs populations; profiles of the state's libraries and their needs; criteria, priorities, and procedures for library improvement…

This document describes an action plan developed by the Colorado Council for Library Development (CCLD) Long Range Planning Committee. Before devising "Strategies 2001," the committee analyzed current strengths and weaknesses in Colorado library services, created a collective vision of future library services for the state, and developed…

As serials budgets shrink, serial prices increase, and journal titles continue to proliferate, libraries are challenged to better assess and fulfill users' information needs. Changing formats complicate the situation while better indexing and abstracting services make patrons more aware of the vast literature available. This study examines several…

This handbook offers "how to" guidance on library management and provides a single source for laws, regulations, executive orders, guidelines, and court decisions on employee and employer rights and responsibilities. Detailed information is provided on: recruiting and selecting personnel; the employment relationship; wages and hours;…