A study of on-the-job training for 36 Dutch call center trainees and 46 new post office clerks found that training goals were only partly achieved. Self-efficacy, prior experience with tasks, management support, and workload were the most powerful influences on the effectiveness of training. (SK)

From interviews and site visits with 22 teachers, four environmental inhibitors to informal workplace learning emerged: lack of time for learning, lack of proximity to learning resources, lack of meaningful rewards, and limited decision-making power in school management. Ways to facilitate teachers' learning include strategic classroom…

Outlines research basics for technical communicators collecting qualitative information in a workplace environment. Discusses: developing researchable questions from workplace experiences; searching existing literature for credible research reports; using observation, artifacts, and interviews as sources of information for answering workplace…

A review of the history of diversity management resulted in a call for a new agenda that encourages more collaboration between scholars and administrators, increased researcher observation of workplace reactions to diversity management initiatives, more informative and rigorous case studies, and more third-party evaluations of diversity management…

"Leading cultures" has a double meaning denoting a split between school leaders' behavior when leading and the leadership function of different subcultures. This paper explores this split; discusses transactions, encounters, and administrators' tacit knowledge when executing leadership; and illustrates school leadership's reciprocity and…

Explores how labor history has been written in books for young readers. Discusses 12 books that focus on the "monstrous working conditions, the miserable poverty of the workers, and the callous apathy of the bosses." Notes that these novels avoid any meaningful discussion of the inherent injustices of capitalism, class structure, and the belief in…

Employers like the problem-solving approach of technology education because it develops team building, discipline, content and process, knowledge of the capitalist system, and multidisciplinary skills. (JOW)

Analyzes mid-life professional women's experiences of growing older at work. Notes that women do not simply reproduce the decline narrative (experiencing and articulating growing older in terms of loss, isolation, and diminished material resources)--they also offer resistant stories. Highlights implications for theory and practice, and suggests…

Two longitudinal studies investigated the issue of match between job stressors and job resources in the prediction of job-related strain. On the basis of the triple-match principle (TMP), it was hypothesized that resources are most likely to moderate the relation between stressors and strains if resources, stressors, and strains all match.…

Faced with a fast changing society, the need to develop quality instructional materials to update professional skills has become a growing necessity. This article shows how certain instructional design techniques, such as the "Scenistic" approach and the SNOW analysis, can ensure the educational and the broad technical quality of interactive…

Discussions of learning in practice and in workplaces have been carried out within the various theories of learning. More recent discussions have unveiled the complexity inherent in learning in workplaces by acknowledging the presence of power relations in practice. However, the discussions fall short of an analysis on another more paramount power…

Preparing CTE students for success in today's workforce means more than just teaching them the technical know-how. They need to be equipped to function in a work environment; they need to learn to be dependable and reliable, to take the initiative, and work well with their fellow employees. In other words, preparing students for success also means…

This paper focuses on dualities in both the process and outcomes of participation in work. First, the process of participation in work activities and interactions draws on contributions of both individuals and the social world in ways that are variably interdependent, that is, relational. The affordances of workplaces shape the array of…

This article draws on a sociocultural activity theory approach to identify considerations in the development of technology mediated mathematics education for learners at the post-compulsory level. It suggests that the use of technology should be aligned with the intended goals and objectives of the learning. In particular, it is necessary to take…

This chapter highlights the major themes presented in this volume. It also offers a glimpse into LGBTQ issues in organizational settings that remain underrepresented in adult, continuing, and higher education.