Reports survey results of general practice (GP) counselors and primary health care teams concerning role and contribution of counselors in primary care. Identified principal tasks of GP counselors, their relationship with the host team, and some organizational and professional dilemmas which need to be addressed. A great deal of variation was…

Defines resilience as displaying competence despite adversity and discusses its place in the work environment. Highlights include sample scenarios of employees reacting to stress; ingredients of resilience; individual characteristics affecting resilience; environmental stressors and self-esteem; and fostering resilience through environment. (LRW)

Examines trends in voluntary and involuntary part-time employment, the disappearing "job," competitive international pressures, and new job skill requirements. (SK)

Discusses major laws related to the rights of workers. Covers wages and required work hours, unemployment; on-the-job safety, compensation for work-related illness or injury, protection from harassment and discrimination, the right to join a union, and employer administration of drug or polygraph tests. (JOW)

Questionnaires completed by 129 U.S. nurses and 71 from the Philippines revealed higher levels of emotional exhaustion and feelings of personal accomplishment in the United States. The Filipino work environment was rated higher for supervisor support, autonomy, control, and innovation. U.S. nurses reported greater work pressure. (SK)

Three strategies for developing conceptual knowledge in the workplace were tested in hospitality businesses: questioning, analogies, and diagrams. Proximal guidance of experts was most helpful in the construction of conceptual knowledge. Diagrams appeared least useful in this occupational context. (SK)

Suggests that educators and employers are becoming more aware of their responsibilities to recruit women into nontraditional careers as well as to ease their transition. Provides stories that bring sexual discrimination into human focus and highlights solutions to this very real problem. (JOW)

Bank (n=117) and hospital (n=575) employees who perform interactive service work and whose jobs require them to express emotions that may not be authentic were studied. Although the necessity of good people-handling skills increased feelings of inauthenticity, more frequent work with people and having control over one's work led to less…

Discussions of knowledge workers are gender blind and ignore or devalue women's work. A more useful conception of the worker as cyborg illuminates questions of ownership of skills and knowledge and the blurring of boundaries between humans and technologies. (SK)

Analysis of 1,400 classified ads identified an increase in those specifically identifying entry-level technology and interpersonal skills. Ads identifying basic skills related to communication declined significantly. (JOW)

Israeli graduate nursing students who took management courses in 1998 (n=25), 1999 (n=15), and 2000 (n=11) rated the importance of different value sets. All three groups ranked personal and professional values significantly higher than organizational values such as vision, competition, cooperation, risk taking, and status. (Contains 29…

According to 2001 Current Population Survey data, more than half of all workers used a computer on the job. Use varied by occupation. The most common use was the Internet or e-mail (71.8%); 9.2% used the Internet for job searching, proportionately more younger (20-34) than older workers. (JOW)

Presents a case example of an application of an ecological model of career development in a woman with sexual harassment issues in the workplace and challenges related to being part of a dual-career marriage. Suggests career counseling strategies and discusses potential barriers to effective counseling. (GCP)

Case studies of South African companies (mining, manufacturing, and telephone call centers) reveal a mix of management strategies that converge with and diverge from past practices. South Africa is attempting to balance the demands of efficiency, employee rights, and racial equity, a challenge that requires overcoming the legacy of the apartheid…

Describes efforts of Montgomery Township (New Jersey) school district to attract and retain good teachers. District actively seeks high-quality candidates, provides support for beginning teachers' emotional and professional needs, establishes positive mentor relationships, and offers sustained professional development opportunities. (PKP)