A literature review notes how gender expectations lead to nonverbal communication differences in such behaviors as smiling, eye contact, kinesics, proximics, and decoding. The importance of the effective use of nonverbal communication in human resource development is emphasized. (SK)

Provides a summary of the research on the use of the Myers-Briggs Type Indicator (MBTI) in the workplace with implications for the practical uses of the MBTI. Suggests using the MBTI to aid the office professional, office manager, and office employee in training, career counseling and planning, team building, organizational development, and…

Examined relationships among work-family tension and work conditions. Hypothesized that links between work-family tension and work conditions would be stronger in small than in large workplaces. Results indicated that some perceptions of work conditions differed between small and large workplaces, and that connections between work-family tension…

Case studies were conducted of computer integration in two workplaces: an interdepartment interface in a hospital and a shared maintenance management system in a processing plant. These effects were found: interfacing tightens control by altering the division of labor and increasing supervision; and a shared database does not change the division…

While exploring educational leadership concepts, a group of superintendents on retreat found "grace" considerably harder to define than "vision" or "legacy." Inspired by a superintendent's courageous response to imminent dismissal and another's handling of clinical depression, the group first conjured up graceless…

As a result of technology, tomorrow's worker will be able to spend more time away from the office, connecting with customers, partners, suppliers, and colleagues. Managers' ability to create coherence through shared vision and a common set of professional values will rank among their more important career assets. (Author/JOW)

A review of 17 studies of high-performance work systems concludes that benefits of employee involvement, skill training, and other high-performance work practices tend to be greater when new methods are adopted as part of a consistent whole. (Author)

Surveys of companies involved in reorganization found that firms that establish workplace education programs and reorganize work report noticeable improvements in their employees' abilities and the quality of their products. (Author)

Part-time graduate students (n=97) completed the White Racial Identity Attitude Scale (WRIAS) and Reactions to Interracial Situations at Work Questionnaire. Those with high levels of Autonomy on the WRIAS had more positive reactions. Those with high levels of Disintegration and Reintegration had more negative reactions. (SK)

A temporarily disabled executive experiences first hand what those who are disabled regularly face. He offers suggestions for going further than the requirements of the Americans with Disabilities Act and making the workplace work for those with disabilities. (JOW)

Tips for working more effectively to improve performance and realize goals include time management, enlightened empowerment, good commitments, selective problem solving, and escalation of critical problems. (JOW)

Survey responses were received from 37 of 103 department chiefs and 206 of 1,108 female firefighters. The 58% who reported sexual harassment indicated greater stress, sexual stereotyping, acts of violence, use of sick leave, and fear. Although most departments have a policy, over half of those harassed did not report incidents. (SK)

Examined impact of social contacts on getting a job. Workers (n=720) were interviewed to discover source of information about their most recent job. Results showed that social contacts were most frequently used resources during job-getting process and that these personal contacts were used more often in some occupational environments than in…

Inhumane working conditions led to a strike of Japanese silk spinners and formation of a union. Company repression provoked public opinion, resulting in acceptance of worker demands for recognition of human rights in the workplace. (SK)

College majors of 13,871 medical school graduates were assigned Holland occupational codes. The resulting analysis showed that the majority of medical specialties and subspecialties attracted students from all personality types. (SK)