Looks at some of the ambiguities in the Americans with Disabilities Act and suggests how to avoid them. Lists specific practices to avoid such as asking applicants about disabilities, failing to accommodate the disabled, and requiring preemployment physical exams. (JOW)

International careers specialist offers some strategies for helping students translate their dreams into goals and transform their goals into actualities. Presents advising strategies for international employment and describes variety of programs and services for students who seek international careers. Sidebar notes current issues affecting…

Results of a questionnaire sent to human resource personnel (n=76) suggest that much of the interpersonal communication that occurs in business will be in the form of informal small group settings and that business educators should emphasize the communication processes that occur in those settings and provide a variety of experiential exercises…

Discusses the need for students to learn to recognize and cope with difficult co-workers. Describes a few types of personalities that exhibit difficult or disturbed behavior and offers suggestions for coping with these personalities. (JOW)

Examined multifactorial model of caregiving strain and its effects in 341 employed caregivers. Found that work disruptions associated with caregiving significantly affected caregiver strain and perceived likelihood of job termination. Work interference was in turn affected by care recipient's level of impairment and perceived adequacy of support…

Work force diversity programs are designed to protect the company's return on investment by bringing to the surface the subtle discomforts, fears, and biases most people experience when they find themselves working with people who are different from themselves. (Author)

Employers must ensure that all employees can interact comfortably and productively with people who have disabilities. Trainers can use experiential exercises to break down fears and prejudices that nondisabled workers might have toward those with disabilities. (Author/JOW)

Developing sexual harassment training involves these steps: survey employees, establish policy and reporting procedures, get management commitment, and use programs both to educate about the issues and eliminate unacceptable behavior. (SK)

Else-Marie Osmundsen, manager of an International Labour Office project, "Workers' Education and the Environment," discusses the importance of union participation in environmental programs. She describes the implementation of the project in the Caribbean. (JOW)

Argues that, unless information technology managers pay attention to how people share information, advanced technological systems cannot achieve their full potential. Outlines how organizations can rebuild their information cultures, integrating human flexibility and disorder into information systems and changing employee behavior. (JOW)

The ability to learn is the basis for all other skills and distinguishes effective employees from those that are not so effective. Trainers must teach employees to turn common events into learning opportunities and to create their own learning systems. (JOW)

Reviews individual and institutional effects of critical-incident stress on health care delivery and use of stress education, defusings, and debriefings as effective interventions with health care personnel. Presents successful efforts of social work department using these techniques in major university hospital system as model for replication in…

Recounts a dinner conversation between 2 high school English teachers: a 30-year veteran, and a former protege planning to enter college teaching after 5 disappointing years pursuing a vision of classroom integrity. Both seem disillusioned by incessant daily interruptions and distractions beyond their control. Sadly the teacher attrition rate…

Only a leadership team that includes masculine and feminine strengths is strong and flexible enough to compete in today's marketplace. To meet current and economic challenges and to prepare for the next century, organizations should promote diversity on their leadership teams and allow women's personal leadership styles to flower. (JOW)

People will be productively employed in more democratic organizations to the extent they can keep learning, overcome the anxiety inherent in change, continuously deepen their knowledge, and develop a battery of flexible skills for collaboration over diverse and widening systems. (Author)