The amount of library anxiety--feelings of discomfort and stress in a library environment--that students face is intimately connected with the design of academic library spaces. However, until this point, most research into library anxiety and the physical environment of academic libraries has not considered the relationship between the two. This…

This article explores the response of the Science and Engineering Library team at Manchester Metropolitan University to the COVID-19 pandemic. It examines how the team's experience supporting distance-learning programmes acted as both a dress rehearsal and a road map for Library provision during the pandemic. In particular, the changing role of…

Academic libraries face the dual challenges of decreasing budgets and increasing demand for electronic resources. Librarians at three midwestern US public research universities discuss the electronic resources environment, the direction of content development, and using future-proof as well as future-driven licensing language to best provide for…

The purpose of this paper is to explore the accessibility of library resources and support services by distance learners at the Open University of Tanzania (OUT). The study utilized a survey approach in soliciting information from distance learners. A total of 33 learners from OUT responded to the survey. The study revealed that OUT offered…

The onset of the COVID-19 pandemic required shifting information literacy instruction from face-to-face to online formats at the University Libraries of the University of South Dakota. This case study narrates how the instructional team there introduced innovations into a Freshman Writing course that enabled instrumental (that is, goal-oriented)…

To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…

This study utilizes COUNTER 5 data from the University of Dayton (UD) to measure full-text retrievals of e-journal articles from five major academic journal publishers (Taylor & Francis, SAGE, Oxford, Wiley, and Springer). Usage data from these publishers' e-journals within EBSCO is compared to the same content when accessed from publisher…

Electronic resources undergo various changes during their lifecycle from evaluation, to acquisitions, to renewal or cancelation. To keep users abreast of these changes, effective communication is necessary between the electronic resources librarian and the library team. Effective communication is equally important between the electronic resources…

For the most part, information landscapes such as libraries are structured, organized, created, and used by the dominant groups. These spaces may be unfamiliar territory for many students. Humour used in library orientation elicits enjoyment and helps to connect librarians and students. Low and high inference humour used during orientation can…

In today's digital and distributed information environment, engaging with users is imperative for the success of liaison librarianship in the academy's learning and research environment. Such associations require the liaison's personal approach for connecting and building relationships with clients. This paper addresses the main factors for…

Academic libraries have long employed students in roles vital to running a library, such as checking books in and out, shelving, and answering basic patron questions. More recently, libraries have also sought ways to demonstrate value and align with campus priorities, such as student engagement. This study uses interviews with library employers…

What perceived role do one-shot information literacy sessions play in the professional status of librarianship? In what way is this perception resulting from and contributing to the feminization of instructional labor? How will criticizing and/or changing one-shots disrupt or perpetuate gender and other forms of inequity? All these questions…

In "Connected Teaching: Relationship, Power, and Mattering in Higher Education," Harriet L. Schwartz presents "relationship as a site and source for learning." It is both where the learning takes place and the mechanism through which we teach and learn, making it the "essential driver of teaching and learning."…

As the role of print collections in academic libraries moves from monograph storage to a method for engaging users, the browsability and accessibility of print collections are becoming increasingly important. One factor that affects the ability to comfortably browse collections is the height at which the books are stored. This paper examines the…

As libraries face a changing service model and new challenges, collaboration has emerged to provide services and support to students with a shared responsibility between libraries, faculty, and student affairs. This study will explore cases of collaboration between campus groups to understand the systems and organization within their models. An…