Discussion of cultural diversity in a rapidly changing population focuses on efforts at the San Jose Public Library to respond to cultural and demographic changes. Obstacles to responding are reviewed as well as positive responses, which include creation of policy statements, developing goals and objectives, administrative reorganization, and…

Two articles discuss information professions in Africa. Highlights include the training of personnel at the middle level; library schools at the University of Ibadan and the University of Botswana; curriculum recommendations; and a review of 87 articles published between 1985 and 1989 that investigate areas of research in the information…

Discusses implications for public and private libraries of complying with Titles II and III of the Americans with Disabilities Act (ADA). A checklist for removing barriers is provided that includes architectural barriers, communication barriers, and required written reports. Possible penalties for noncompliance are also discussed. (LRW)

Describes the roles and relationships that developed among librarians, faculty, and higher education institutions in the Integrated Academic Information Management Systems environment, funded by the National Library of Medicine. Organizational and management issues that emerged as librarians became integral to teaching and administration are…

Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

Chronicles the process of change begun at the Harvard College Library in 1990. Key factors are analyzed, including support from the University Library, Association of Research Libraries, and Council on Library Resources; strong leadership; organizational development; composition of task forces; time frame; concurrent changes; and development of a…

Presents the text of a question-and-answer session that addressed the Copyright Clearance Center, library compliance with copyright law, copyrights and electronic information, fair use and the World Wide Web, copyrighted images and the Web, permission procedures, scanning historical images, distance education and scanned documents, future…

Discusses the need to develop new models for collection development in academic libraries, based on experiences at the University of Arizona. Highlights include changes in the organizational chart; focusing on users' information goals and needs; integrative services; shared resources; interlibrary loans; digital technology; and funding. (LRW)

Presents budgeting requirements that are needed to meet the electronic library needs in small- and medium-sized academic libraries based on library automation activities at Southern Methodist University (Texas) and a review of the literature. Highlights include cooperative ventures; fund raising; personnel needs; benefits of automation; strategic…

Discusses special aspects of East Asian collections and explores how organizational changes in academic libraries affect them, based on experiences at the University of Arizona. Considers total quality management; continuous quality improvement; teamwork; staffing changes; specialization versus generalization; budgetary restraints and cost…

Discusses how to plan for a new school library media center or renovate an existing facility. Highlights include the importance of a planning team; the role of the architect; brainstorming, including instructional needs, patron services, library administration, and technology infrastructure; site visits to other media centers; and needs…

Building joint-use libraries to foster new types of learning and collaboration is a growing phenomenon that is of great interest to academic library planners around the world. Noteworthy among these efforts, the Dr. Martin Luther King, Jr. Library in San Jose, California, is a collaboration of a metropolitan university library and a major public…

This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…

This paper analyzes the job advertisements that appeared in "MLA News" (a publication of the Medical Library Association) from January 1991 through December 1991. It replicates two earlier studies, in 1977-78 and 1986, and compares results. Each of the 179 job advertisements for 1991 was studied for: (1) administrative level; (2) area of…

In 1992, the Texas State Library used federal funds received under the Library Services and Construction Act (LSCA) to improve library services throughout Texas. For fiscal year 1992, $6,248,330 were received from the LSCA and $5,409,368 were supplied by the state. Most of these funds (91.5 percent) were granted directly to Texas libraries under…