Describes how library administrators can create awareness of the disabled as capable staff and patrons and help staff develop positive attitudes toward the disabled. Suggestions include use of existing programs to promote awareness; sensitivity training; use of appropriate terminology for the disabled; and the need for ongoing efforts. (three…

The new manager of the Saint Louis Public Library's cataloging department describes how she dealt with three computer systems, planning for unexpected downtime, juggling staff, balancing different levels of expertise, and upgrading staff technical skills. The development of a cataloging procedures manual is also described. (KRN)

Reports the results of a survey of the "Bowdoin List" group of liberal arts colleges. The survey obtained information about (1) automation modules in place and when they had been installed; (2) financing of automation and its impacts on the library budgets; and (3) library director's views on library automation and the nature of the…

Describes results of a telephone survey of public libraries in Colorado that was conducted to assess both the attitudes and the needs of microcomputer users. Topics discussed include staff use of microcomputers; public access microcomputers; user fees; and types of hardware and software used, and types desired. (LRW)

Advocates the use of the Total Quality Management (TQM) model for libraries to survive financially and to retain their customers. An award for library quality based on the Malcolm Baldridge Award is proposed to enable institutions to use an evaluation procedure that rewards a commitment to continuous improvement. (Contains five references.) (EAM)

Explains how assessment technology identifies and improves leadership and management skills and describes how assessment centers nurture leadership in library and information science based on experiences with the Career Development and Assessment Center for Librarians in the Pacific Northwest. Evaluations and case studies of assessors and…

Describes results of a survey of heads of interlibrary loan at Association of Research Libraries (ARL) academic libraries that was conducted in 1988. Highlights include location; personnel organization; staffing patterns, including librarians, nonprofessionals, and student assistants; and services offered, including document delivery and the use…

Discusses issues that managers of academic library electronic reference services are facing. Topics discussed include the quantity of mediated searches; organizational changes, i.e., who electronic services staff report to; management by committee; administrative options; changing job responsibilities of searchers and other staff members, both…

Discussion of information services at Clemson University libraries focuses on managerial, cost, and behavioral issues that arose during the process of developing online access to information. Extending the online catalog with commercial databases and locally generated files is described, cost and benefit tradeoffs are considered, and student and…

Offers definitions, statistics, and suggestions for public librarians working with homeschoolers. Library concerns are addressed, including censorship, negative staff attitudes, technology demands, and administrative limits; and ways to make homeschoolers more welcome are suggested, including compiling homeschooling resource materials, library…

Includes 10 articles that discuss issues relating to school library management. Highlights include the one-person operation; an annotated bibliography of popular how-to books that are useful for librarians; strategies for negotiating in bargaining sessions; budget management; designing or redesigning a library; recycling; managing computers; and…

Examines the concept of empowerment as a movement to foster the democratization of the workplace and staff development. Empowerment versus participative management, the relationship of empowerment to organizational theory, factors influencing empowerment in organizations, and possible consequences of successful empowerment for employees and…

Discussion of corporate library management focuses on a historical perspective of the current management environment in corporate libraries. The maturation of the information industry is described; library management versus information management is considered; and changes needed in professional education are suggested, including a more…

Traces the history of student academic library employees and reviews the related literature on the changing role of library student assistants. Highlights include changes in libraries' organizational structures; and administrative issues concerning recruitment, interviewing, training, motivation, and employee retention. (LRW)

Describes the ResIDe Electronic Reserve at the University of the West of England (UWE), Bristol, an example of an electronic reserve that has been addressing many access problems and supporting different teaching/learning initiatives. Discusses new roles for the ResIDe electronic library, electronic information management, new librarian roles, and…