Libraries are under pressure to prove their worth and may not have achieved this fully successfully. There is a resultant growing requirement for value and impact measurement in academic and research libraries. This essay reviews the natural history of library performance measurement and suggests that proof of worth will be measured by the…

Introduction: Critical appraisal is a crucial aspect of evidence-based practice. In order to determine whether research is valid, reliable and applicable, the evidence-based practice process advocates that published research be critically appraised. Between 2006 and 2008, the journal Evidence Based Library and Information Practice published 101…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

This paper highlights the quantitative performance of scholarly LIS research in Asian countries based on articles published during 2001-2007 in journals indexed by the Social Science Citation Index of Web of Knowledge. The quantitative performance of Asian countries has been judged and compared on the basis of various quantitative indicators: (a)…

Embedded librarians in online courses provide a wealth of service and information to students. Though students indicate that these services are valuable, the librarians providing embedded services frequently note that these projects are very time consuming. This study examines the provision of a less time-intensive model of embedded librarianship…

The purpose of this study was to explore the adaptive measures that academic libraries perform when implementing and operating a 24-hour schedule. Five in-depth interviews were conducted with current managerial-level librarians at 24-hour academic libraries. The exploratory interviews revealed similar measures for security, budgeting, employee…

Academic libraries, like other university departments, are being asked to demonstrate their value to the institution. This study discusses the impact library usage has on the retention and academic success of first-time, first-year undergraduate students at a large, public research university. Usage statistics were gathered at the University of…

The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in-person and virtual reference services desks adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating…

Purpose: This paper aims to survey the web sites of the academic libraries of the Association of Research Libraries (USA) regarding the adoption of Web 2.0 technologies. Design/methodology/approach: The websites of 100 member academic libraries of the Association of Research Libraries (USA) were surveyed. Findings: All libraries were found to be…

In the last two decades, fundamental changes in information distribution, in the general economy, and in the behaviors of faculty, students, and library staff have problematized the question of an academic library's value and how it can be measured. This article reviews those changes and, drawing on research linked to the Collegiate Learning…

This paper reports the results of recent research examining the holdings of Australian research library collections recorded in the WorldCat database using OCLC WorldCat Collection Analysis software. The objectives of the research are: 1. To better understand the distribution of printed monographs amongst Australian research collections in order…

School libraries have increasingly seen the number of school librarians in each school decrease, creating more solo librarian positions in schools. While this is not a new dilemma, it is one that requires initiative and persistence on the part of the school librarian to accomplish tasks and make decisions. Making decisions about individual school…

Racial equality has been of great importance to the Association of Research Libraries (ARL), as seen through various initiatives. However, in recent years, little research has been done regarding the racial wage gap in ARL libraries. Researchers used thirty-five years of raw ARL salary survey data to examine the wage gap between racial minorities…

Introduction: This paper investigates participatory practices in library activities for young children and their care-givers in a specific cultural context. Method: Using an ethnographic approach data were collected through participant observations of songtimes for babies and toddlers, and interviews and group interviews with staff and…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…