Strategic communication is not solely the remit of library managers and directors, but is the product of internal culture and engagement with the organization's brand. Libraries need to communicate strategically, in order to demonstrate to individuals across the organization that their message is on point, and that they understand, are committed…

The quality of research depends greatly on access to existing information. Institutional repositories (IRs) have the potential to enhance and promote the dissemination of knowledge and research. This may lead to discoveries and innovation alongside maximizing return on investment in research and development. Following some background information,…

Creating and maintaining a successful library distance education program, even given ideal variables, can be a huge challenge. This article will discuss how the library distance program was planned, implemented, and evaluated in a three-year span. A staff of three-five librarians utilized organizational partnerships, grassroots marketing and…

Purpose: The purpose of this paper is to examine the determinants of user satisfaction in the context of academic web digital library (DL). A model based on the re-specified information system success model was developed and tested using the structural equation modeling (SEM) technique. Design/methodology/approach: The study employed survey…

This article reports the results of a survey that targeted reference and instruction librarians who work at libraries that are members of the Asso- ciation of Research Libraries (ARL). Respondents were asked to indicate whether or not they teach students to use the one-box tool, and why or why not. Based on the responses of the 352 librarians who…

In 2014, the practice of user experience design in academic libraries continues to evolve. It is typically applied in the context of interactions with digital interfaces. Some academic librarians are applying user experience approaches more broadly to design both environments and services with human-centered strategies. As the competition for the…

Are librarians preoccupied with the future? There are countless books, articles, blog posts, webinars, and conference presentations filled with speculation about what libraries will become. This is understandable with the emergence of new roles for libraries and librarians as we determine our identity across the digital landscape. This essay…

In this rejoinder to "Let's Burn Them All," a librarian supports the author's case for eliminating textbooks in the teaching of management and organizational behavior. A move away from textbooks would free libraries from worrying about whether and to what extent to provide expensive textbook access to students, a long-standing…

Rapidly growing within academic libraries, library data services have often been focused on assessing research trends and building partnerships outside the library. There are distinct benefits, however, to using data audit methodologies created for these external assessments of researcher practices inside the library as well. In this article, we…

The purpose of this pilot was to examine the effectiveness of the practice of providing opportunities for undergraduate elementary education teacher candidates to explore the campus library curriculum center as a group regularly during class time. During their visits, teacher candidates were guided in selecting and analyzing children's literature…

This paper details the design and implementation of an initial baseline assessment of information literacy skills at the University of Baltimore in Maryland. To provide practical advice and experience for a novice audience, the authors discuss how they approached the design and implementation of the study through the use of a rubric-based…

In this article, the author presents observations learned while "on loan" from Northwestern University (NU), Evanston, Illinois, to the campus library in Doha, Qatar, (NU-Q) Middle East. The author's ongoing experience is helping her see how important global exposure can be to a library professional's attaining a deeper and wider level…

Work on students' study practices posits the digital and material as separate domains, with the "digital" assumed to be disembodied, decontextualised and free-floating, and spaces in the material campus positioned as prototypically "traditional" and analogue. Libraries in particular are often characterised as symbolic of…

Makerspaces provide an opportunity for libraries to build upon services they already offer while reaching out to students and faculty who do not frequent the library on a daily basis. By implementing a makerspace in the campus library, the space is seen as more neutral and approachable by students and staff from all academic departments. Broadly…

Participatory and anthropological studies have blended with library customer service design and feedback practices as ways to engage users in deeper and more meaningful conversations about their needs. Formal user studies can be cumbersome, expensive, and time consuming however. Sometimes asking a simple question will work just as effectively in…