Following a 35-year history of a Milwaukee high school's reform efforts, coauthor Nancy Connors, the new principal, unfolds her vision for this dynamic, predominantly black institution. She believes strongly in instructional improvement; participative management; facilitative leadership and teaching styles; and a caring, student-centered…

To understand causes of stress in the workplace, research administrators can use the theory of "personality priorities" to understand researcher behavior. The theory suggests each individual adopts rules to help make decisions and maintain a sense of belonging. Each of these personality priorities (control, comfort, pleasing,…

Compares results of a national survey of college administrators' work-role satisfaction and values with those of academics surveyed earlier, identifying crucial areas of difference in values attached to work and the perceptions of work practices. Issues and tensions in the everyday work interface between academics and administrators are seen as…

Building teacher morale involves more than compliments, plaques, and one-time events. Teacher morale is higher in schools where principals create a positive school culture and climate. Sinking teacher morale generally accompanies sinking student achievement. Time constraints, excessive workloads, and insufficient classroom resources take their…

Far from ensuring effective shared governance, collective bargaining in higher education does little but clarify work rules; it concerns money, not institutional mission. In addition, the antagonism produced by faculty collective bargaining helps discredit education in the larger public arena. Collective bargaining and collegiality may not be…

Field research consisting of direct observation and interviews conducted at a computer-assembly plant in Germany examines use of English as a "lingua franca" between Japanese and Germans. The case study reported looks at several interesting aspects of translingual and intercultural communication among Germans and Japanese, citing…

A mixed-method study conducted in eight midwestern states in which 487 campuses participated focused on the workplace environment for faculty of color, with particular attention to problems in recruitment, retention, and professional development. The findings emphasize the need to persevere in efforts to diversify higher education. (Author/MSE)

A needs analysis was conducted to determine why many English-as-a-Second-Language students enrolled in the nursing program were not succeeding academically. Interviews, observations, and questionnaires were used to gather information about the needs of students, all of whom were immigrants. In response, a course was developed to address students'…

A meta-analytic review of all adequately designed field and laboratory research on the use of incentives to motivate performance is reported. Of approximately 600 studies, 45 qualified. The overall average effect of all incentive programs in all work settings and on all work tasks was a 22% gain in performance. Team-directed incentives had a…

This chapter looks at what it is like to be queer in organizations, with an emphasis on adult and continuing education providers.

The current study examined the relation between adolescents' perceptions of their parents' jobs and their future orientation, and tested the role of parental support. Four hundred and fifteen ninth through twelfth graders were surveyed about their parents' job rewards, self-direction, and stressors, as well as their expectations for employment and…

Drawing on an ongoing project examining the literacies prevalent at an outsourcing site, this article explores the changing nature of workplace practices enabled by new information and communication technologies. It also examines the complex geopolitical dynamics of these practices, the discourses of development, and globalization. The author…

New information and communications technologies have transformed the archival enterprise in less than a quarter century. They have changed the way we work and, more importantly, our relationship with the wider society. Access to archives has increased immeasurably and spurred demand for use of archives. At the same time, in a painful irony, public…

Having stressful workdays is not the sole prerogative of adult students enrolled in educational leadership programs. According to a report released by the American Institute of Stress in 2002, 80% of adult workers felt stress in the workplace. From this it can be assumed that a certain amount of stress accompanies every adult who enters an evening…

This exploratory study looked at the rate of staff satisfaction as compared to client satisfaction in a residential treatment facility. Research has shown that staff who have negative attitudes, and are not satisfied with their positions, transport those negative feelings onto the clients they are serving (Balfour & Neff, 1993). While some…