As the violence in the Mexican drug war escalates, a proliferation of social media sites about drug trafficking in Mexico was followed by the murder of some of their users, and the eventual disappearance of many of those sites. Despite these events, there still exist a number of drug-dealing related social media outlets in this country with a…

This article presents how, in the social dynamics of two classrooms involved in an exchange programme, young learners provide their peers with asynchronous feedback taking place in the digital medium. Within two Call Triangles that interact thanks to Computer Mediated Communication tools, teachers sharing the same methodological precept on…

Purpose: The purpose of this paper is to present a framework based on lessons learnt from a recently completed project aimed at developing intercultural online communication competencies in business students. Design/methodology/approach: The project entailed collaboration between students and staff in business communication courses from an…

This study explores the role that digital media technologies play in adolescents' experiences of friendship and identity. The author draws on findings from in-depth interviews with 32 adolescents (15 girls, 17 boys) ages 13-18 (M = 15.5 years) attending one of seven secondary schools in Bermuda. The adolescents were asked to describe the nature of…

This article reports on an inquiry into Chinese netizens' online discussions related to the "Protecting Cantonese Movement" in Guangzhou, Guangdong Province, on the Chinese mainland. It interprets the ideological discourses used by Chinese netizens in online discussions to protect the status of Cantonese, a regional variety of the…

The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in-person and virtual reference services desks adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating…

Stakeholders want to know whether the graduates remained in the states where they got their professional science master's (PSM) degree, what their job titles were, and the type of employers they were working for. Business leaders, governors, and university-system heads want to know if graduates are contributing to job creation and work-force…

In this study we examined the impact of polite student emails on instructors' motivation to work with students and both their perceptions of students' competence and potential for success. Participants were 125 university instructors exposed to one of five hypothetical emails utilizing various politeness strategies accompanying a special request.…

Instructional activities based on online discussion strategies have gained prevalence in recent years. Within this context, a crucial research topic is to design innovative and appropriate online discussion strategies that assist learners in attaining a deeper level of interaction and higher cognitive skills. By analyzing the process of online…

This case study investigated patterns of interaction and participation in a large online course. 88 Korean undergraduates participated in online fora during 2 weeks. It was found that there was a comparatively high portion of metacognitive interaction and higher phase of knowledge construction. However, it was found that students posted required…

Educators play an important role in preventing cyberbullying and encouraging positive online behaviour. In this article we report on the educator portion of a study of cyberbullying at two large, technology-rich secondary schools in Canada. We discuss 17 educators' experiences with cyberbullying, their knowledge of social networking technology,…

Regulation of the learning process is an important condition for efficient and effective learning. In collaborative learning, students have to regulate their collaborative activities (team regulation) next to the regulation of their own learning process focused on the task at hand (task regulation). In this study, we investigate how support of…

In this qualitative study, the authors explored an online support group for individuals who self-injure. Twenty members of a private and moderated online group responded to questions about their history of self-injury and experiences with the online self-injury support group. Themes emerged related to the relational and emotional aspects of…

This paper investigates the concept of online learning community (OLC) to address the issues of teacher professional development practice in twenty-first-century Indonesia. Teachers in Indonesia are trained in a "conventional way", hence, not ready to prepare the younger generations for entrance into the twenty-first-century complex life…

For 5 years, corporate communication undergraduates have maintained a wiki as a final course and community service project. Using Web 2.0 platforms to crowdsource and curate content, they learn to employ online communications for work purposes. When the course was launched in 2007, the dominant social media narrative invited educators to embrace a…