The authors compared Web usability definitions, collected from library professionals at academic institutions of the Association of Research Libraries (ARL) through online surveys in 2007 and 2012, to determine whether library practitioners' perspectives had altered as information technologies evolved during this time. The authors applied three…

A hallmark of best practice in school libraries is for students and faculty to have maximum access to library resources and services. However, findings from a recent quantitative study indicate that this is not always the case. The researchers surveyed school librarians in North Carolina and Virginia to determine the effects that scheduling,…

In this article, school librarians from Henrico County Public Schools in Virginia [the AASL 2011 National School Library Programs of the Year (NSLPY) Award recipient] share some of their experiences caring for students in their libraries.

As one might expect, visual literacy has particular necessity for the librarian who, like this author, works in a Visual Resources Center (VRC). Recently the Association of College and Research Libraries (ACRL) published its updated "Visual Literacy Competency Standards for Higher Education." These standards succinctly introduce visual…

Librarians who staff the reference desk at a community college are familiar with the moments when multiple patrons need assistance concurrently. Their needs can vary from technical issues to directional questions, such as the location of the restroom, to deeper reference questions that require the librarian's time and focused attention to conduct…

This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…

The development of patron-driven acquisition (PDA) as a viable collections practice is encouraging many academic libraries to be proactive about sharing significant collection development responsibilities with their patrons. The adoption of PDA represents a challenge to some long-held understandings about libraries and collections, however, and…

Liaison librarians and faculty in chemistry, English, and psychology departments at colleges and universities in the United States were surveyed. They answered questions about services provided by the liaison and satisfaction. Liaisons' satisfaction with their performance was associated with active liaison service, such as recent contact with the…

Partnerships and collaborations among libraries are proven to enhance collective resources. The collaboration of multi-type libraries offers a unique opportunity to explore the potential of different libraries working together to provide the best possible service to their community members. This article provides a detailed report of a multi-type…

Forty years ago, the author arrived in Boston with an associate's degree and two years' experience in the corporate world. The idea of working at a college appealed, so she boarded the B line trolley to Boston College. She arrived on campus, found the human resources office, took a typing test, interviewed with the director of freshman financial…

Emanating from the ground-breaking Library Impact Data Project, the aim of the Roving Librarian project first initiated in 2011 was to offer personalized help outside of the traditional library to library non-users in social or academic settings using Android and the iPad tablets. It was thought that the portability and flexibility of these…

Princess Bernice Pauahi Bishop directed the five trustees of her estate to erect a school for Hawaiian children (Bishop 1883). Her wish was to improve the capability and well being of her people through education, and to provide an environment where each would have an opportunity to practice and perpetuate Hawaiian values and traditions. In 2008…

In this article Ira Socol explores the pros and cons of Paul Tough's "How Children Succeed: Grit, Curiosity, and the Hidden Power of Character." As Tough told Valerie Strauss, "The book is about two things: first, an emerging body of research that shows the importance of so-called non-cognitive skills in children's…

This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study…

Technology lending has proven to be one of the most popular services that the Ryerson University Library and Archives (RULA) has offered in the past few years. Given the number of commuting digital natives comprising our student body, the library wanted to know how these students were using our current laptop loan program and how this service…