These instructors' handbooks were developed for a special basic and advanced workshop series held for State-local employee development officers. They are designed to provide a complete "package" of curricular materials and readings for participants in a three-day basic workshop, or in a four- or five-day variant of that workshop, or in a…

One of the enduring questions in health administration concerns the transferability of management expertise from industry to the health enterprise. Some observers hold that the efficiencies associated with industry reflect methods and skills that are widely applicable and somehow lacking in the health field. Thus, the task force responsible for…

This guide discusses recognition of common conference faults, their causes and how to correct them; proper planning for the conference; the use of good conference techniques; better understanding of how to handle conferees. Section titles are: Why Have a Conference; Planning and Organizing a Conference; Conducting the Conference; Class Exercises…

This report lists 329 books in the library of the Training and Career Development Division of the Personnel Service. The books are listed under six categories. They are: personnel administration (46), management and supervision (60), general reference (57), training (20), American Management Association (AMA) publications (118), and United States…

The School of Management at Syracuse University recently undertook the task of classifying the kinds of competency one should demonstrate in order to function effectively in positions within the field of Business Administration. The study is aimed at identifying the mix of technical skills, general ability, and background knowledge that fits…

Securing funds to support a project does not necessarily guarantee its success. For any venture to be successful it must be undergirded by an effective management system. Discussed are four basic questions on the topic of effective project management. (1) When should project management start? (2) Who is responsible for the effective management…

In April and May of 1975, the Research and Evaluation Department of the Minneapolis Public Schools conducted a needs assessment at the request of the Leadership Development Committee (LDC) to determine what kind of help MPS administrators need to do their jobs better. Two methods were used to collect data. First, a one-page questionnaire was sent…

Identifies listening as the primary business communication activity and suggests increased emphasis in the training and development of listening skills among business students. (MH)

The problem of increasing costs in acquiring sales can be met by training salespeople to become more effective and productive. An accountability system for salespeople and sales managers is presented based on the return on investment management formula, a combination which considers responsibilities, objectives, and indicators. (EC)

Considers what elements to include in the schedule, script, and handouts of a business communication training program. (RL)

Reports a management consultant's system of employee appraisal, as outlined in a seminar he conducted for business executives. In addition to improving productivity, performance appraisal is needed to insure nondiscriminatory personnel practices and to provide employee recognition without a compensation link. Most companies can't afford money as…

How do you help headteachers/principals keep in touch with educational practice in schools other than their own? Describes an unusual in-service course for primary administrators. (Editor/RK)

The operation of the pilot HEMI project is reviewed with specific reference to the successes and failures of the University of Tennessee in implementing the program. The theoretical framework is reported along with the five phases--introduction, needs assessment, planning, implementation, and evaluation--of the Tennessee experience. (LBH)

This article gives the dialogue from a roundtable training discussion which answered questions concerning organizational human resources development (HRD), with emphasis on the chief executive officer's (CEO) role. The participants, who were management consultants and leaders in the HRD field, contributed 20 questions (which are included) that…

Twelve training experts discuss their views on the efficacy of sales training in relation to organizational budget and sales success. (WL)