This paper outlines the principles and theory of performance support (in general) and of electronic performance support (in particular). It explains why the design and creation of electronic performance support systems are so important as a mechanism for providing scaffolding environments for use in improving the learning experience for new (and…

Audit trail analysis can provide valuable insights to researchers and evaluators interested in comparing and contrasting designers' expectations of use and students' actual patterns of use of educational technology environments (ETEs). Sequence analysis techniques are particularly effective but have been neglected to some extent because of real…

Electronic examination systems, which include Internet-based system, require extremely complicated installation, configuration and maintenance of software as well as hardware. In this paper, we present the design and development of a flexible, easy-to-use and secure examination system (e-Test), in which any commonly used computer can be used as a…

This study investigated novel pedagogies for helping teachers infuse inquiry into a standards-based science curriculum. Using a multi-user virtual environment (MUVE) as a pedagogical vehicle, teams of middle-school students collaboratively solved problems around disease in a virtual town called River City. The students interacted with "avatars" of…

Only a decade ago eye- and gaze-tracking technologies using cumbersome and expensive equipment were confined to university research labs. However, rapid technological advancements (increased processor speed, advanced digital video processing) and mass production have both lowered the cost and dramatically increased the efficacy of eye- and…

Although it is becoming easier to share materials via the Internet, the process is still not transparent, especially when cross-platform transfers are involved. This article reviews common protocols and discusses several utilities and strategies for exchanging information online. Includes a table listing transfer and compression protocols, common…

Evaluated young children's understanding of and ability to use an input device of the type associated with home-entertainment systems, using one of three software interfaces to make simple on-screen choices. Found that it is possible to enable preschoolers to use home-entertainment system control devices by implementing interfaces that limit the…

Discusses the notion of trust as it relates to information science and technology, specifically user interfaces, autonomous agents, and information systems. Highlights include theoretical meaning of trust; trust and levels of analysis, including organizational trust; electronic commerce, user interfaces, and static trust; dynamic trust; and trust…

Describes a study that investigated users' perceptions of ease of use versus user control in Web-based online information retrieval (IR) systems. Discusses desired features and functionalities as well as desired interface structures that support both ease of use and user control. (Author/LRW)

Discusses software design issues for Okapi, an information retrieval system that incorporates both search engine and user interface and supports weighted searching, relevance feedback, and query expansion. The basic search system, adjacency searching, and moving toward a distributed system are discussed. (Author/LRW)

The development of safety-critical systems (aircraft cockpits and reactor control rooms) is qualitatively different from that of other interactive systems. These differences impose burdens on design teams that must ensure the development of human-machine interfaces. Analyzes strengths and weaknesses of formal methods for the design of user…

Describes performer-centric interface design and explains a model-based approach for conducting performer-centric analysis and design. Highlights include design methodology, including cognitive task analysis; creating task scenarios; creating the presentation model; creating storyboards; proof of concept screens; object models and icons;…

Compares empirical results from three experiments using Text Retrieval Conference (TREC) data and search topics that involved three different user interfaces. Results show that marking Boolean queries on text, which encourages browsing, and hypertext interfaces to text retrieval systems can benefit recall and can also benefit novice users.…

Discusses multimedia Web site design that may include images, animations, audio, and video. Highlights include interfaces that stress user-centered design; using only relevant media; placing high-demand content on secondary pages and keeping the home page simpler; providing information about the media; considering users with disabilities; and user…

Presents a framework for interface design that provides people with flexible control over different views for an information space, particularly on the World Wide Web. The agileviews framework defines overviews, previews, reviews, peripheral views, and shared views that help people make decisions about where they should focus attention during…