The present demand for teachers, showing advanced aptitude for innovations, is an important reason for promotion of innovative practices in the continuous teacher training. For the on-going development of a continuous training system preparing teachers for innovative activities, it is necessary to have a complete taxonomy of practical objectives.…

The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

Asking practitioners to make larger changes to their practice is often thought to lead to lower fidelity of implementation. However, salient differences between ambitious new reforms and teachers' existing practices may also facilitate processes of conceptual change and correspondingly increase fidelity of implementation. I use survey data on the…

This chapter explores the web presence needed for instructors, students, administrators, and staff as hybrid courses are implemented at the institutional level and discusses the physical presence (office(s) and staff) needed to effectively provide and sustain online support for hybrid education.

In this study, School Management Committees in Akatsi South and Upper Manya Krobo of Ghana to examine their involvement and participation in school based management practices. A phenomenological approach was used to unearth four variables that links to school-based management that is carried out by SMC members. The findings of the study showed…

Firefighter wellness has become a concern across the country, in large part because a combination of poor fitness levels, excess weight, and a high-intensity work environment contributes to chronic illness as well as line-of-duty deaths. Workplace wellness programs are effective in career fire service organizations, but nationwide implementation…

To provide guidance to governors looking to advance juvenile justice reforms, the National Governors Association Center for Best Practices convened leading national experts--state juvenile justice directors, governors' criminal justice policy advisors, governors' cabinet secretaries, juvenile justice experts and academics--to discuss the latest…

During Phase III of the State Systemic Improvement Plan (SSIP), states will assess progress on implementing their SSIPs. This assessment entails evaluating and reporting on progress toward short-term and long-term outcomes as well as the SiMR. The purpose of this interactive self-assessment tool is to lead those within a state responsible for…

In many of Germany's states the procedures for school inspections were amended following completion of a first evaluation cycle. This chapter examines the way changes carried out in the course of reform were configured with respect to content and process. It is based on the assumption that school inspections represent an institution whose…

Throughout history, educators at all levels and stages of the educational process have researched and questioned which grading and assessment practices are the most effective and efficient. Research supports the idea that standards-based grading is an effective grading practice that provides a true picture of what students know while motivating…

Schools across the nation are implementing innovative practices; however, questions remain regarding how to facilitate quality implementation. Research designs that emphasize high degrees of control over independent variables result in findings with internal validity, but that may not generalize to complex, dynamic educational systems. The purpose…

This chapter describes four new leadership areas in the development of faculty learning community programs and provides perspectives and resources that these leaders can use to engage their work.

This study investigated a school district's implementation of a state mandated, Tier III, Response to Instruction (RtI) Program during its fifth year of implementation. This study examined administrators' and teachers' perspectives of the facilitating factors and barriers that influenced the success of the program and benefits which resulted from…

Early investigation led the Evaluative Study of Action Research (ESAR) team to conclude that the complexity of a global, large scale study (evaluation of more than 100 highly diverse action research [AR] projects) called for an overarching research evaluation framework that differed from traditional frameworks. This article details the flexible,…

Despite advancements in construction and construction-related technology, capital project performance deviations, typically overruns, remain endemic within the capital projects industry. Currently, management is generally unaware of the current status of their projects, and thus monitoring and control of projects are not achieved effectively. In…