This annual serial issue contains six papers dealing with business education and training. Three approaches to teaching problem solving are detailed in "Teaching Problem Solving for Employment Preparation" (Judith J. Lambrecht). A study to identify the technologies used to manage information in business and industry is reported in…

This manual is intended as a tool kit for further education (FE) colleges to use to develop their own approaches to equal opportunities policy development and implementation. The following topics are discussed in the eight sections: the manual's development; the case for equality; things an equal opportunities policy should cover; strategic and…

This guide provides conceptual as well as practical information for meeting the needs of all learners in heterogeneous classrooms. The first six sections discuss the growing heterogeneity in today's classrooms, the rationale for differentiated teaching and learning, the changing roles of teachers and students, the importance of creating classroom…

This book contains 34 papers examining the theory, process, and outcomes of action learning at work. The following papers are included: "An Introduction to the Text" (Alan Mumford); "The Learning Equation" (Reg Revans); "Action Learning as a Vehicle for Learning" (Alan Mumford); "Placing Action Learning and…

An assessment of Australia's housing industry determined the level of management skills currently existing in the industry, identified current and future management skills required for the industry, and evaluated current management skill development strategies. Data were collected from the following activities: review of recent literature; study…

Studies of vocational education and training (VET) students' movement into higher education (HE) typically show that VET students granted admission perform at least as well as other admitted applicants; however, such students are often less likely to gain admission in the first place. A move toward competency-based training (CBT) and a concomitant…

This book was written to fill the gap between educational theory and classroom reality which comes from the spectator learning experience in many teacher education programs. Chapters contain activities and readings to facilitate the action and reflection process. Part 1: "The Students," includes chapters entitled:(1) "Childhood into Adolescence";…

The goal of this book is to help students make sense of mathematics and become confident in their ability to do so. Section 1: "Foundations of Teaching Mathematics," includes chapters entitled: (1) "Teaching Mathematics: Reflections and Directions"; (2) "Exploring What It Means to Do Mathematics"; (3) "Developing Understanding in Mathematics"; (4)…

Australia's National Reporting System (NRS) was developed as a mechanism for reporting the outcomes of adult English language, literacy, and numeracy provision in the country's vocational educational and training system, labor market programs, and the adult and community education sector. This document is intended to explain the NRS to potential…

This training module on integrating communication skills into functional routines and activities is from the Mississippi Early Education Program for Children with Multiple Disabilities, a program designed to train Individuals with Disabilities Education Act Part H service coordinators and service providers to use family centered strategies. The…

Laney's Success Model for First-Year Students attempts to increase retention by accommodating students and encouraging learning. It requires an institutional commitment for student academic success and tries to dispel the forces of attrition: academic boredom, difficulty adjusting to college life, and academic underpreparedness. The first-year…

This book is intended as an eclectic review and overview of what is known about autism, emphasizing clinical, rather than theoretical, aspects of the syndrome. Eleven chapters address the following topics: (1) definition of autism (myths, definitions, and facts about autism); (2) diagnosis of autism (medical versus educational diagnosis); (3)…

In order to determine student attitudes and the effectiveness of computer-assisted instruction, an introductory psychology class at Northern Arizona University participated in a study identifying which students preferred such instruction, and whether it made a difference in class performance. The sample consisted of 165 students, predominantly…

This paper provides an overview of common sampling methods (both the good and the bad) likely to be used in community college self-evaluations and presents the results from several simulated trials. The report begins by reviewing various survey techniques, discussing the negative and positive aspects of each method. The increased accuracy and…

This symposium on issues in training consists of three presentations. "Improving Customer Service Training in Korea" (Namhee Kim) reports findings from interviews of customer service employees who identified these customer service issues: training for service recovery is needed; additional service gives a strong impression to customers;…