This book contains 12 case histories, each based on a real-life problem, that show how a manager can use common sense, knowledge, and interpersonal skills to solve problems in human performance at work. Each case study describes a worker's problem and provides background information and an assignment; solutions are suggested. The following cases…

This brochure was developed by the West Virginia Project for the Elimination of Sex Discrimination to inform boards of education, school administrators, and other supervisory staff that sexual harassment in educational institutions is not simply inappropriate behavior. It is against the law. This document provides information to assist the state…

To discover how school restructuring affects teachers' work and teacher engagement, a study was conducted on eight schools that have been experimenting with alternative structures, programs, and activities for 7 to 10 years, The data presented were collected in two of the schools through observations of 15 classes and interviews with teachers,…

To explore the relationship between occupational stressors and educational administration, a random sample of 226 Oklahoma administrators was given an administrative stress questionnaire. The administrators--including 52 superintendents, 50 central office administrators, 61 secondary principals, and 63 elementary principals--were all enrolled at…

The sex equity program at Santa Fe Community College in Florida has become instrumental in an ongoing reeducation process in making people aware of the numerous career opportunities available to them and in dispelling myths about sex role stereotyping in the world of work. Included among the goals and objectives of the program are the following:…

The expansion theory, which maintains that an individual has unlimited energy to expend in work or marital involvement, and the drain theory, which maintains that an individual's energy for work can be depleted by overcommitment to family, compete with each other in explaining the effect of worklife on the adult male's family relationships. To…

This background paper examines the relationship between child abuse and the workplace and discusses employer-based strategies that can reduce the stress levels of working parents and provide a buffer against problems of child abuse and neglect. Part 1, "Child Abuse and the World of Work," discusses the kinds of stress experienced by…

This document summarizes discussions at an invitational workshop on labor development in Nigeria. The discussion centered on the need to promote an individual work ethic and to improve the quality of life of the average worker. The following broad topics were discussed: (1) the negative effect of colonialism on individual productivity and the lack…

Defining small talk as "superficial talk about matters of little concern," a study examined the role of small talk in the work place. Subjects, 51 white collar workers and clerical employees at three corporations, an Eastern state university, and two small businesses completed a questionnaire concerning the following questions: (1) What…

It is expected that by 1990 the majority of clerical and managerial workers in North America will use computers in their daily work. An integrative model was developed which views quality of work life as an ever changing dimension influenced by computerization and by perception of career success and non-work factors. To test this model, a study…

Although past research has suggested that computer acceptance and knowledge are two variables crucial in attaining desired profitability increases with computer-based technology, few studies have examined how these variables occur in organizational settings. A study was undertaken to examine acceptance of, and knowledge about, computer-based…

This curriculum guide is the third of a four-volume set that is intended to improve career and vocational guidance services to Spanish-speaking students in grades 9 through 12. The first section outlines the goal and objectives of the materials. The remaining four sections consist of English and Spanish translations of activities and handouts on…

A study of the gravity of non-native speakers' speech errors, particularly as viewed in the workplace, was based on two assumptions: that certain features of spoken English contribute more to speech acceptability than others, and that native speakers have an internalized, ordered list of criteria for making judgments about non-native speakers'…

Staff and residents of settings for the aged often hold substantially different views of their shared environment, and the literature suggests that these perceptual discrepancies transcend such factors as degree of institutional totality, quality of care, and differences in personal characteristics among staff and residents. Despite the…

This document reports on a review of the leadership literature, a cross-sectional correlation study, and a series of in-depth teacher interviews, all of which were parts of an effort to better understand the conditions under which a principal can lead. The correlation study makes use of S. Kerr's theory that the effect of the leader's behavior on…