This study analyses the techniques and procedures that were developed and the changes that took place in the National Autonomous University of Mexico (UNAM) and the Autonomous University of Puebla (BUAP), both in Mexico, and the University of Minnesota Duluth (UMD), in the United States of America. To face the crisis of the COVID-19 pandemic,…

This research study investigates the behaviors, knowledge, and skills necessary for academic library outreach work. Through a review of published literature, job advertisements, and a survey of library practitioners conducted in the fall of 2020, the authors define and prioritize 18 competencies for outreach. Hiring managers, LIS instructors, and…

An academic library plays a significant role in providing information services to fraternities. However, persons with disabilities need special attention and specialized services. This study aims to identify the special needs of, and the services required by, persons with disabilities or differently-abled persons. The samples were collected from…

The purpose of this study was to understand the influence of whiteness and white supremacy on academic library student workers. Understanding their experiences contributes to emerging literature that challenges the insidious, oppressive "invisibility of whiteness" that exists in these spaces. This study expands upon a powerful collection…

The purpose of this study was to plan for, design, and launch the initial development phase of an affordable course materials initiative within the library at one Texas private four-year university. More specifically, the focus of the study centered on providing interested, volunteering academic faculty with the tools, resources, and expertise…

This article examines racism and accountability practices within academic libraries from the perspective of academic library administrators, with attention to differences between BIPOC and White academic library administrators. The quantitative data collected via an online survey show White academic library administrators are more likely to…

Using cross-institutional survey data from 407 first-year college students, differences in information literacy preparation and academic library experiences between community college students and students at four-year institutions are examined. Results show that first-year community college students are more likely to be novice library users,…

This doctoral dissertation aims to explore digitization practices at academic libraries in the United States. It examines adopted digitization guidelines, levels of compliance with these guidelines, challenges, and solutions. It seeks answers to five research questions in relation to academic libraries' compliance with static and non-static…

Summer 2020 witnessed a large-scale temporary release of content from the publishing community to support UK universities as they moved to online-only delivery, followed by a scramble by those institutions to maintain access to resources. This paper reflects on the experiences of De Montfort University and Imperial College libraries during this…

With the advent of the ACRL Framework for Information Literacy for Higher Education in 2015, librarians everywhere have tried to adapt their existing information literacy sessions to incorporate the revised concepts. This article discusses how the librarian responsible for a series of four labs in a first-year course reformed the lab content…

The literature reveals a clear debate around the use of Web 2.0 tools in information literacy (IL) instruction, with some commentators arguing that they effectively support pedagogy and others arguing that there is no sustained evidence for this. Instead, they argue that many librarians are reluctant to use the tools, hindering their overall…

Library employees face countless changes, big and small, in their workplaces every day: not only the COVID-19 pandemic but also such commonplace events as open positions, renovations, budget cuts, and new library systems. No single handbook can anticipate all the changing needs. This case study discusses how one particular library responded, in a…

Academic libraries continue to face challenges communicating their value. One dimension of this challenge is in demonstrating how information literacy relates to important measures of student learning, like course grades and motivation. This study documents the development and exploratory pilot testing of the Informed Learning scale--which is…

Typically, when a community's historical materials encounter a large academic library's archives, the engagement is transactional: they sign forms, they hand over their archives, and we assure them that their materials will be valued by researchers. These procedures make assumptions about comfort with gift agreements (what if communities seek…

Arizona State University (ASU) is known for both enormous size and scale, as well as excellence in research and innovation. These attributes are embodied in the ideal of the "New American University." ASU Library, as a partner in the New American University, has reorganized itself, completed a large-scale renovation of its main library…