Discusses possibilities for growth and vitality for small libraries based on numerous examples of success stories. Topics include individual initiative; cooperative efforts; community involvement; and elements of success, including assessment, planning, and knowledge of the profession and willingness to learn. (LRW)

Describes international standards and recent Australian work on performance indicators in the technical services area. Current projects in Victorian academic libraries highlight some of the problems involved. (Author)

This article discusses six maxims by which to run library automation. The following maxims are discussed: (1) Solve only known problems; (2) Avoid changing data to fix display problems; (3) Aut viam inveniam aut faciam; (4) If you cannot make it yourself, buy something; (5) Kill the alligator closest to the boat; and (6) Just because yours is…

Librarians often cringe when they hear the word copyright, when it is combined with electronic reserves the immediate impulse is to run away as far and as fast as possible. This paper presents the process used by the Armacost Library staff at the University of Redlands to develop and implement a copyright policy for the electronic reserve…

The public library is a product of modernity that follows in the wake of industrialization, urbanization, and popular movements, while at the same time the public library itself supports the building up and development of the modern. This article will examine the arrival of modernity and the prerequisites for the rise of public libraries, as well…

Community colleges can use market surveys to better understand the delivery of library services from the standpoint of the end user. One such survey, LibQUAL+, measures library service in three dimensions: 1. Affect of Service (patron interaction with library staff); 2. Information Control (availability of needed resources and ease of accessing);…

The American Council of Learned Societies and the Council on Library and Information Resources appointed 36 scholars, librarians, and leaders of various academic enterprises to five task forces "to consider changes in the process of scholarship and instruction that will result from the use of digital technology and to make recommendations to…

Research libraries are taking on a range of new roles in the digital age as they become more deeply engaged in the creation and dissemination of knowledge. While some of these roles are extensions of traditional library activity, others are large new. This book explores some of these emerging functions, and includes several examples of how more…

A complete guide to developing a library-wide preservation program, this book can help library staff to map out a system that is both preventative and curative. By decentralizing preservation activities and integrating them into ongoing library functions, libraries can preserve materials effectively, efficiently, and with buy-in from staff. The…

Digitization benefits the users of special collections through increase in traditional use of materials, development of new avenues of research, and the appearance of new types of research using rare books and manuscripts. It challenges the relative value given to paper originals of rare materials as digital holdings increase. Special collections…

Examines how librarians are customizing their services and collections for handheld computing. Discusses the widest adoption of PDAs (personal digital assistants) in libraries that serve health and medical communities; PDA-friendly information pages; the reference focus; journals and databases; lending materials; publicity; use of PDAs by library…

Describes how the New Main San Francisco Public Library was created in spite of budget cuts and threats of shutting down library branches. Discusses community support, the political approach to fund raising, collection development and increased patronage, and linking branch libraries to the New Main's system. (AEF)

The most surprising response from the "Library Journal" 2002 survey of 150 public libraries is that circulation is up after declines for the past couple of years. Budgets are holding their own, with a slight increase overall of 3%. Aggressive merchandising, promotion, and better circulation systems point to success. (AEF)

A valuable resource for new or experienced school librarians, "Collection Development for the School Library Media Program: A Beginner's Guide" is an easy-to-use guide to collection development. It provides practical and relevant information about collection development issues such as: the school users, policies, selection criteria and sources,…

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…