The use of prototyping and simulation at St. Louis University to evaluate the implementation decisions and design of a student information system are described with regard to their impact on, and interaction with, institutional policies and procedures. (Author/MLW)

Describes a case study that combined ethnographic and interview methods to gain an understanding of the types of decisions and factors influencing those decisions within the design inquiry phase of a high school's system-transformation effort. Factors discussed include the facilitator's role, information needs, user-based design teams, and…

This paper describes an educational accountability system that provides needed accountability along with the data necessary for school improvement. The accountability system, which is being implemented in the Dallas (Texas) schools, is a three-tier system moving from the school level through district improvement plans to school improvement…

Discussion of computer-related anxiety and stress focuses on how management, system designers, and technical communicators can help users relieve stress when using computers. Highlights include a review of relevant research; issues for management; systems design, including needs assessment and standards; and instructional design, including…

Describes the need for universal interoperability among document management applications, services, and repositories, and the document management issues facing information systems managers; outlines how the Document Management Alliance (DMA) proposes to address these issues. Discusses the formation of the DMA by a merger of two groups of vendors…

This article describes the Chaminade University (Hawaii) information management system which integrates the fiscal system, the chart of accounts, the general ledger, accounts receivable, budgeting, purchasing and encumbrances, accounts payable, and faculty contracts. Briefly described are the initial system, system revision, design concepts, data…

Offers guidelines for selecting community members for systemic restructuring efforts in public schools. Definitions of community and of systemic restructuring, or educational systems design, are presented; the importance of selection efforts is discussed; a community selection model is described and explained; and further research is suggested.…

It is argued that the basic means-ends analysis of systemic educational policy may be mistaken in the current national context. The author agrees with the basic premises of systemic educational policy but thinks that a mandatory system of strong instructional guidance from the state has basic problems, as discussed. (SLD)

Summarizes efforts by state governments to regulate managed care and examines the various actions that states have initiated to credential managed care plans that desire to provide care for Medicaid beneficiaries. In the long run, organizations other than state regulatory agencies may be better equipped to regulate managed care. (SLD)

Preliminary results from the Health Care Reform Tracking Project's baseline survey and site visits to 10 states show that managed care has generally improved access to health care for children, but it has made it more difficult for youths with serious emotional disorders, and uninsured children, to obtain care. (SLD)

Reviews the basic decisions states must make when implementing State Children's Health Insurance Program (CHIP) programs and reports on the decisions states participating in this federal program have made, as reflected in the plans they submitted to the Health Care Financing Administration. Sources of information about the program are included.…

Reviews the historical and political context of school reform, examining its problems and ambiguities as a policy and offering suggestions to minimize the risks of reform in urban schools. Concludes that state takeovers are detrimental because they do not address systemic problems in the affected school systems. Contains 51 references. (Author/SLD)

Examines the growth in developing performance-centered systems in business. Discusses Web-based systems, including the Internet and intranets; knowledge management systems; knowledge acquisition; performance-centered design; performance support; group processes; systems approach; focus on goals; electronic performance support systems;…

Four out of five institutions of higher education are in the process of implementing (or significantly upgrading) their student information systems. This is more than a technical undertaking. How can a campus be attentive, right from the start, to the needs of its members, and maintain a vision that translates into a shared commitment to…

One of the traditional problems in courseware development that is recognized as hard to solve, is the communication and co-operation between various disciplines in project teams that are working on a courseware product [Alber (1996) "Multimedia: a management perspective." California: Wadsworth; Boyle (1997) "Design for multimedia learning." UK:…