While there are many benefits of group diversity, research has indicated that negative effects are also present. Drawing from the social psychology literature, the purpose of this paper is to outline strategies aimed at transforming the negative effects of group diversity: mutual intergroup differentiation, decategorization, and recategorization.…

Public services librarians perform an increasingly diverse set of duties, and this study explores which job components are most important to librarians. The researchers surveyed public services librarians at ARL libraries to gather data on both intrinsic and extrinsic factors that influence how public services librarians spend their time. The…

This sixth article in the Performance Technologist's Toolbox series focuses on the critical incident method of data collection. Critical incidents are narrative descriptions of important events that occur on the job and how employees behave in those situations. Critical incidents document the work context, the specific situation that arose, the…

Businesses have dealt with substance abuse in different ways. Some organizations have established Employee Assistance Programs (EAPs) to address these problems. One large national company chose to fire employees with positive drug screens, offer them EAP services, and then consider them for rehire after treatment. A study of performance records…

This paper follows an empirical study of how teachers were represented in British newspapers during the 1990s. Its purpose is to describe some of the findings arising from a comparison of the data and representations of teachers in educational research literature. The topic of teacher representation was a matter of personal interest to the…

This study examined the difference in the levels of the variables related to the school climate factors among the teachers teaching social science courses, the teachers teaching natural science courses, and the teachers teaching art, music and physical education. As a result of the analyzes, all the teachers reported open climate in relation to…

Purpose: This paper seeks to surface less positive aspects of communities of practice (CoPs), regardless of emergent or organisationally managed, grounded in political-power interactions. Examples are provided from the authors' experiences of a research-based CoP within UK higher education. Design/methodology/approach: The paper is primarily…

Purpose: This viewpoint paper aims to assess a curriculum response within a specific vocational sector, hospitality, driven by the recent surge in intra EU labour migration and the ensuing increase in workplace cultural diversity. Design/methodology/approach: The paper identifies an appropriate curriculum response by assessing the industry…

This book explores the world of programmers as a corporate environment and as the setting for continual learning. Chapter 1 examines the importance of on-the-job learning; the setting; a company as a learning environment; and methodology. Chapter 2 describes the work of programming. Chapter 3 examines the impact of various aspects of programmers'…

This manual presents an overview of important safety considerations for instructors of vocational students with limited English proficiency. It begins with a review of the legal responsibilities of vocational educators to provide for student safety. The second part discusses the legal rights of limited-English-Proficient (LEP) students, and the…

Subject departments form the primary organizational unit of the high school. The chapters in this book illuminate the ways in which departments shape the views and practice of individual teachers, serve as a locus of professional community, and express institutional and social values. The book examines the implications of subject affiliation and…

This paper presents the initial findings of a comprehensive 28-school multi-site case study, which sought to identify patterns in schools that are changing bureaucratic work patterns to those found in quality-management systems. The schools are located in Florida, Virginia, Minnesota, and Louisiana; all are led by principals who are trainers in…

This study examined the job satisfaction and organizational commitment of rehabilitation counselors working in public (state/federal) rehabilitation agencies in the United States. Participants were 2,217 rehabilitation counselor survey respondents from 29 states whose agencies agreed to take part in the study. A total of 4,199 surveys were mailed.…

The job satisfaction and organizational commitment of rehabilitation counselors working in public rehabilitation agencies in Alabama are the focus of this study. Participants were 87 rehabilitation counselor survey respondents whose agencies agreed to take part in the study. A total of 151 surveys were mailed. Job satisfaction was measured using…

The job satisfaction and organizational commitment of rehabilitation counselors working in public rehabilitation agencies in Alaska are the focus of this study. Participants were 14 rehabilitation counselor survey respondents whose agencies agreed to take part in the study. A total of 32 surveys were mailed. Job satisfaction was measured using the…