The effects of a 3-day training course in the management of aggressive behavior in services for people with autism spectrum disorders were investigated using a quasi-experimental design. An experimental group received training over a 10-month period and a contrast group, which had received training before this study, did not. Staff training…

Purpose: The purpose of this paper is to evaluate learners' attitudes to the use of simulation-based e-learning as part of workplace learning when socially situated interaction and blended learning are specifically included in the instructional design. Design/methodology/approach: Responses to a survey questionnaire of 298 sales personnel were…

This paper reflects on the failure of a recent action learning intervention with a UK television company. The aim of the project was to gain insight into the reasons why the viewing figures of their factual programming channels were in decline and to develop a new strategy enabled by the action learning methodology. Unfortunately, this…

Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. A truly global business, Nokia makes a wide range of mobile devices and provides people with experiences in music, navigation, video, television, imaging, games and business mobility through these devices. Nokia…

Educational establishments are now legally bound to create inclusive learning environments. However, successful implementation will depend on changes in the culture and ethos of these institutions, as well as shifts in the attitudes and practices of staff. This article reports on the findings of an evaluation of staff development sessions led by…

In this paper we argue that video recording of actual practice should be a central tool for organisations attempting to improve services for people with learning disabilities. Since an important site for the disempowerment of service-users is in everyday, mundane interactions with service staff, an approach to staff development is needed which…

This paper reports the findings from a study of schools' responses to child bereavement in Hull, Yorkshire and Derry/Londonderry, Northern Ireland. In order to gain an insight and compare how schools in both geographical areas respond to and manage bereavement, the questionnaire "Loss in schools" was selected as an appropriate tool. It…

A teacher's decision to leave the classroom to become a staff development trainer has personal and professional effects. These issues are described. (Author/MT)

Sixty-one percent of 173 service providers successfully described normalization in terms of definitions developed by B. Nirge and W. Wolfenberger. A quarter of respondents described the concept incorrectly. Fifty-three percent of service providers considered that the adoption of the normalization concept to guide the provision of services was…

Explains the effects and potential problems of decentralization on a nursing education department. Suggests solutions that can be adapted to a particular setting. Indicates a need for flexibility in program planning. (JOW)

Inservice educators must incorporate humanistic approaches in their offerings. Nursing service administrators should delegate to staff development personnel only those activities that are clearly educational in nature. (Author/JOW)

Provides a suggested approach for planning and conducting a patterned exit interview of employees leaving the company. (IRT)

Builds a model of competence development based on organizational learning theory. Proposes a typology of competence: a single technology and a few people, interwoven technologies in a larger unit, and complex systems connecting many people and units. Adapts a Johari window model for understanding organizational learning. (Contains 44 references.)…

Discusses four stages of creativity--exploring, inventing, choosing, and implementing--that can help people make connections that others miss. Lists specific ways in which companies can encourage creativity in their employees. (JOW)

The mission of the Commonwealth of Learning (COL) to provide staff development in open and distance education within the Commonwealth countries is noted. The paper then draws upon selected findings from the COL Training Impact Study (a study of 114 training events provided by COL over a 10-year period) and discusses the respondents' views on the…