This article offers some guidance to clinicians faced with the responsibility of preparing reports documenting learning disabilities of students or workers and necessary accommodations. Basic assumptions that underlie documentation, components of reports documenting learning disabilities, and cautions that should guide the preparation of such…

This study analyzed tape-recorded workplace small talk collected in New Zealand workplaces, including workplaces employing workers with intellectual disabilities. The topics, the distributional patterns, and the functions of small talk are described, and aspects of the management of small talk which may present problems to workers with…

Study determined that correctional treatment staff members who reported having quality personal relationships in the work environment experienced fewer stressors at work. Suggests that additional studies are needed to determine whether professional orientation plays a role in job stress; if organizational climate factors have a role in mediating…

A study of 10 Korean human resource practitioners who were trained in performance improvement technology showed they achieved better transfer in the conceptual than the technical domain. Transfer increased when trainees set goals to apply learning and the job, received work assignments related to the training, and had supervisor support. (Contains…

Explores what effective facility professionals can do to foster satisfied employees and a progressive work environment. Discusses needs, motivators, and generational differences as they relate to employee satisfaction. (EV)

Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting…

Explores two processes often stimulated by Professional Development Schools (PDSs): the destabilization of university faculty identities and the destabilization of university faculty work environments, presenting examples from one School of Education and its PDS partnership. The paper suggests that these destabilizing processes can help faculty…

Using Weicke's environmental-enactment theory, explores how 18 "successful" principals enact and structure the internal and external school environment. Examines what specifically captures principals' attention, using the critical-incident technique. Principals' environmental attention-structure seems driven by their concerns for…

Using the literature and experiences of theorists and practitioners from several interrelated areas (knowledge work, organization learning/development, sociotechnical systems design, and quality improvement), this article proposes a new instructional supervision paradigm called Knowledge Work Supervision aimed at improving school systems'…

Written as a position statement on educational leadership, this article uses a heart metaphor to delineate a workable managerial framework. Leadership is at the heart of managing all educational levels. Leading is the educational lifeblood that guides and flows into planning, organizing, and monitoring teachers' work. (Contains 43 references.)…

Analyzing survey data from 457 students in 29 U.S. school administration programs, examines the relative importance of factors influencing decisions to enter and leave the profession and the canonical correlation between reasons for leaving and reasons for staying. Self-actualization, esteem, and affiliation influenced entry decisions; salary…

Provides a literature review on project management related to corporate instructional design activities. Highlights include project integration, strategic planning, resource allocation, optimizing performance and quality, constructing a project team, generating a productive working climate, and implementation strategies. (LRW)

Reviews the profiles of a typical public library, the Redondo Beach Public Library (California), and its nearby community college library, the Schauerman Library at El Camino College in Torrance, California. Discusses similarities between staff in public and academic libraries; differences between the two environments; and like missions of both…

Surveyed administrators of branch campuses, in part, on the characteristics of faculty. Respondents were asked about full- to part-time faculty ratios, hiring practices, governance, tenure, resources, and faculty attitudes regarding working conditions. Findings included a much higher percentage of part-time faculty at branch campuses, and that…

The School at Work program is a work-based course offering basic skills and literacy courses to entry workers primarily in hospitality, retail, and medical fields. Instruction is delivered via Kentucky Educational Television. (JOW)