Focus is on the Agway (a farm supply and food marketing cooperative) retail store system in this informational case history and how-to approach for designing, developing, and implementing a formal corporate management program. (Editor/TA)

Interviews with six Chinese and Ugandan students in Britain using action learning in postgraduate management education revealed that previous group work experience or a personal belief in teamwork influenced positive outcomes. Those from authority-based education systems wanted more structure and guidance, and other cultural differences must be…

A literature review and six case studies examined the roles and responsibilities of the chief executive officers and board chairs, the capabilities required for success, and related executive development activity. Findings include the importance of focusing executive development on capability enhancement to ensure that it supports organizational…

Presents an overview of exemplary community college graduate leadership programs. Discusses general trends in graduate curriculum (e.g., cohort-based programs with course work in leadership development, organizational change, diversity, and institutional development) and outlines 10 graduate programs that offer a focus in community college…

Outlines the evolution of interpersonal skills training courses for managers into an action learning, learner-centered approach. Presents a four-phase model (confidence to learn, competence, comfort, and improved performance) and describes the phases of competence development: input, discovery, and reflection. (SK)

Addresses the coherence of the principles of action learning, the consequences of employing certain variants in school management courses, the implications for action learning of research into effective training, and the need for thorough evaluation. (Author)

Introduces the concept of telephone apprehension. Argues that the concept is potentially useful to management scholars. Reports results of five studies that yield a reliable and valid self-report instrument (the Telephone Apprehension Measure) for measuring telephone apprehension in college undergraduates, employed adults, and practicing managers.…

Discusses the recent crisis in educational planning, proposing the adoption of business models for educational management. Describes ways to apply this approach to education policy. Identifies the problems of education, and suggests guidelines for change in educational policy. (RW)

Evaluates how simulations of varying complexity are used for various purposes in the process of management development. Explains the theoretical rationale for the use of simulations as research tools to study managerial behavior, as assessment devices, and as learning experiences. Evaluates the appropriateness of using simulations in management…

Throughout the United States, the Leadership in Educational Administration program helps new principals hone their administrative skills and provides a network of support and information. This article describes a Louisiana technical assistance program involving 5 universities and 15 beginning principals from various regions in the state. Includes…

A theme issue devoted to management development in hospitality and tourism includes nine articles on assessing human resource needs and priorities, management development and training, preparing managers, curriculum design, supervised work experience, manager role, and the current business environment. (JOW)

Discusses recent trends in professional education that incorporate administrator mentoring. Explores the use of mentoring at the preservice preparation level by the Danforth Principals' Program and its use in the process of professional induction by the Ohio LEAD Center. Discusses selection and training of mentors. Explores characteristics of…

Three public school district superintendents and one university school of education dean provide quoted reactions to the recent reform proposals of the National Policy Board for Educational Administration on the topic of administrator education. (SI)

The Leadership in Educational Administration Development (LEAD) Program is a six-year, $35 million federal program to improve school leadership. This article provides an overview of LEAD and a brief description of major themes characterizing the LEAD center programs across the country. (JOW)

The Certificate of Excellence in Financial Reporting by Schools Program reached a high of 180 submissions for program year 1989. Describes technical developments, including a 90-minute videotape about the program, highlights of the previous year, and a summary of certain program specifics. (MLF)