Purpose: This paper aims to examine the challenges facing new principals in Africa. Design/methodology/approach: Based on recent research and literature, the paper analyses the experience of principals and proposes an induction model for principalship in Africa. Findings: School principals in Africa face a daunting challenge. They often work in…

Purpose: The paper seeks to show the contextualisation of call centres as a work-specific ethnographically and culturally based community, which, in turn, influences pedagogical practices through the encoding and decoding of cultural texts in relation to two logics: cost-efficiency and customer-orientation. Design/methodology/approach: The paper…

Objective: This paper reports women seafarers' experiences of sexual harassment. Design: Data reported in this paper were collected as part of a larger study exploring company policies and practices relating to women seafarers and the experiences of women seafarers themselves. Setting: Data reported here was collected with women from seven…

Promises to staff usually evolve around issues of working conditions and individual autonomy, but a staff's collective commitments to students can serve as a powerful catalyst for improved professional practice. In this article, the authors present two schools--Penasquitos Elementary School in San Diego, California, and Levey Middle School in…

This is a collection of six papers on critical issues in library management presented at the annual Allerton Park Conference (35th, October 24-26, 1993) sponsored by the University of Illinois at Urbana-Champaign, Graduate School of Library and Information Science. The first paper, "Learning about Leadership: What Works in Modern Organizations"…

This paper is a report on a workplace adult literacy project at Kakadu National Park in the Northern Territory of Australia. The project deals with the use and function of written text in the work of park rangers and assesses the literacy needs of park rangers and trainees. The project focuses on the uses and functions of written text in the…

An electronic performance support system (EPSS) is a computerized system designed to increase productivity by supporting the performance of the worker on demand at the time of need. This way, workers are allowed to perform with a minimum of intervention from others. Popular examples of performance support tools, or partially implemented EPSSs,…

Exploring the problem of high turnover rates for counselors at a therapeutic camp reveals that low job satisfaction--specifically lack of advancement and educational opportunities--is one frequent factor influencing resignation. This study examines the possibility of increasing agency support of personal advancement by creating individual…

Parents, teachers, and government officials agree that America's schools must be reformed. However, new research suggests that most reforms will not work without closer attention to one critical resource--time. This document presents findings of a study conducted by the Rand Institute on Education and Training, which found that any reform takes…

This book, which is intended for high school students, contains descriptions of the top 250 jobs in the United States. Presented first is an introduction that includes tips on identifying jobs of interest, an explanation of the entries provided in each job description, and things to consider when making a career decision. The job descriptions,…

This study examined the ways that workplace contexts influenced the extent to which faculty work behavior is congruent with the mission of the university. Structured observations of six faculty at a research university and six faculty at a comprehensive university were conducted during 1994 and 1995. Each faculty member was observed on five…

All individuals, whatever their sexual orientation, should become skilled at career and life planning. This book, which addresses a perceived lack of information for gay, lesbian, and bisexual individuals, examines the impact of sexual orientation on career planning. It combines career theory and application within a counseling framework. The…

The superintendency is often described as an unpleasant, even impossible, job. This book examines the changing conditions that affect the superintendency, presents strategies for easing the burden, and offers guidance from practitioners. The first part defines the superintendency and places it within its contemporary context. In the six chapters…

Two educators exchanged jobs as high school English teacher and teacher educator for one full year. The goal of their research project was to develop a disseminable, synergistic model for school/university research and teacher education collaboration. The educators functioned fully in one another's jobs. Preliminary results indicated both problems…

This guide identifies selected workplace practices that individual businesses have used to become high performance work organizations. The guide, which is intended for managers, directors, labor leaders, workers, investors, and other individuals interesting in adopting high performance work practices, lays out the basic steps involved in…