Implementing an enterprise resource planning system is a complex undertaking. Careful planning, management, communication, and staffing can make the difference between a successful and unsuccessful implementation. (Contains 3 tables.)

This article describes the Gironacel[R] project--a virtual learning environment produced by the University of Girona. The purpose of this tool is to make it easier for students studying quality management courses within engineering schools to understand what the "quality culture" is and how to implement the ISO 9001:2000 standard in a…

The Online Post Baccalaureate Program is described along with indicators of how well the program met the goals of its developers during two years of implementation. Faculty aimed to develop a program that would satisfy students, offer a more accessible path into teaching for post baccalaureate candidates and compare favorably in quality to its…

Not only the teachers but also the administrative boards of many educational institutions are keen on the idea of adopting technology for teaching purposes. However, the process of implementing new technologies and managing radical changes is far from being a straightforward operation. The successful implementation of new technologies requires…

Research demonstrates that injection drug users with HIV and/or AIDS have difficulty adhering to complex regimens of HIV medications. Because of the risk of increased viral resistance associated with irregular medication adherence, there is considerable clinical need to assist clients who abuse substances in taking their antiretroviral medications…

This account reports on a commissioned strategic evaluation undertaken for the Australian National Training Authority on the qualitative impact of the introduction of Training Packages on vocational education and training clients. The research involved collecting the views of over 200 VET practitioners, bureaucrats and administrators, industry…

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are…

As student fees, print vs. electronic access, service quality expectations, and basic economics have an increasing impact on library operations, some academic libraries are taking a second look at the process of charging overdue fines. This article explores the contemporary environment on this issue. It offers as an example a compromise solution…

Purpose: To share the experiences and challenges faced by the Open University Library (OUL) in developing a content management (CM) system for its subject guides. Design/methodology/approach: A summary of multi-format subject guide production at the OUL is provided to justify the decision to develop a new system for their production using a…

Schools in Singapore are now tasked to develop the spirit of innovation and enterprise in their students. This is in line with the national vision of "Thinking Schools, Learning Nation". This policy initiative, which began in 2004, is set to change the fundamental nature of education in Singapore. This article discusses the innovation…

Purpose: This research examines the level of perception and implementation of 11 identified knowledge management (KM) success factors and their differences among the information and communication technology (ICT) companies operating in Malaysia. Design/methodology/approach: The survey data was obtained from a study of 427 middle managers from 194…

This article reports literacy outcomes for a 2-year longitudinal student sample and a combined longitudinal and "in-mover" (i.e., those students who moved into the study schools between the initial pretest and the second-year posttest) sample, both of which were nested within 38 schools. Through the use of a cluster randomization design, schools…

This article explores a case of shifting leadership responsibility for teacher evaluation. Peer Assistance and Review (PAR) formally involves teachers in the summative evaluation of other teachers--although the boundaries of the involvement are often vague. Since teacher evaluation has traditionally been the domain of school principals, involving…

This is the second part of a two-part article on the diffusion of electronic portfolios in preservice teacher education. The first part addressed issues of adoption and implementation; this part documents "next steps" and key recommendations by informants from the six programs studied. Next steps included streamlining requirements, addressing…

There are now a large number of initiatives designed to make laptops with wireless connectivity available to all students in schools. This paper synthesizes findings from research and evaluation studies that analyzed implementation and effects of one-to-one initiatives from a range of countries. Factors related to successful implementation…