Discusses the application of statistical sampling to the compiling of reference-desk statistics, and describes a technique that uses the Pearson correlation procedure of SPSS (Statistical Package for the Social Sciences) to determine appropriate sampling periods for keeping reference desk statistics at the University of Missouri at St. Louis. (FM)

Draws on current social science literature and applies it to the library reference setting in order to identify the symptoms of burnout in reference librarians. Remedies are suggested for individuals afflicted by burnout. A reference list and bibliography are included. (JL)

Evaluates the Prince George's County Memorial Public Library's approach to providing access to its services for children, and examines policies, regulations, practices, and conditions that affect such access. Six references are cited. (FM)

Discusses elements and situations which act as barriers in the way of library services needed by residents and staff of correctional institutions. It is argued that labeling such services "special" has relegated them to the status of a fringe or extra service provided only when resources allow. References are cited. (Author/LLS)

Discusses the changes necessitated as the Library of Congress moves towards adoption of "Anglo-American Cataloging Rules 2 (AACR 2)," increases its use of automation in technical service procedures, and explores how such changes will disrupt a patron's ability to find materials or information locally. (Author)

The cataloging-in-source program at the U.S. International Trade Commission Library began in 1975 as a publicity tool but is now an established part of Commission policy, as well as an essential cataloging aid to users of the agency's publications. (Author/JD)

Defines and explores the functions of institutional, clinical, and developmental bibliotherapy in library service programs as responses to the interest in self-analysis and self-actualization characteristic of the 1970s. Training and certification of bibliotherapy practitioners are also discussed. (FM)

Describes services to children offered by the Washington, D.C., public library from 1896 to the 1980s. Topics addressed include early collections and facilities, the growth of branch libraries, and recent construction and programs. Several photographs are included. (four references) (MES)

Describes electronic document delivery systems used by libraries and document image processing systems used for business purposes. Topics discussed include technical specifications; analogue read-only laser videodiscs; compact discs and CD-ROM; WORM; facsimile; ADONIS (Article Delivery over Network Information System); DOCDEL; and systems at the…

Examines literacy as a discourse of power as it applies to linguistic minorities in this theoretical article. Literacy needs to be redefined for librarians to be able to provide people whose languages are not the dominant or official ones in society with appropriate literacy services. Contains 51 references. (Author/LRW)

Reports results of a survey of Pennsylvania bookmobile users that was conducted to determine user characteristics. Responses to 13 questions are reported, including age, sex, occupation, value placed on bookmobile service, distance from the nearest public library, and reasons for using the bookmobile. (LRW)

This project provides a critical evaluation of networked resources as they relate to the library's collection development policy, identifies areas of the curriculum not well represented, establishes a reliable method of assessing usage across all resources, and develops a framework of quantitative data for collection development decision making.

The postmodern world is characterized, in part, by the blurring of boundaries, diminishing hierarchy and control, and non-linear thinking. These characteristics challenge and redefine how collections are managed now and in the future. This paper focuses on learning outcomes, collection assessment, and holistic budgeting in liberal arts college…

This column describes the latest innovation in iPod use, podcasts, which are audio files that can be downloaded and played either through a computer or an MP3 player such as an iPod. Because they are feeds, users can subscribe to podcasts and have them downloaded automatically to their computers. The author discusses ways in which podcasts may be…

Pure energy: that is one way to describe Veronda Pitchford, the assistant director of Chicago's Metropolitan Library System (MLS). And she uses that energy to transform the profession one recruit, one project, one library supporter at a time. At work, she is involved with recruitment and taps her public relations B.A. to help member libraries…