Examines the literature on unaffiliated users' access to academic libraries since the 1950s, when post-war population shifts, emphasis on college-preparatory work at the high school level, and an increase in the college-educated population brought greater numbers of unaffiliated users into the library. (Contains 107 references.) (AEF)

Addresses the utility of classification in both current and future library applications and demonstrates the role librarians can play in enhancing public access to information available on the Internet. Reports on a survey of current trends in classification of electronic titles based on catalogs of members of the Association of Research…

Investigated factors influencing undergraduates' self-reported satisfaction with their information literacy skills at the University of Wisconsin-Madison. Regression analysis revealed that students of color, students satisfied with campus library facilities, and students engaged in interactions with faculty reported greatest satisfaction with…

Discusses problems encountered in conducting research in German academic libraries. Highlights include a lack of trained librarians with subject expertise who focus on helping users; numerous library catalogs rather than one integrated catalog; and an emphasis on collection preservation that includes closed stacks and restricted circulation. (LRW)

An academic librarian at the University of South Carolina, faced with providing online resources for distant and distributed learners, examines whether there is any difference between distant and distributed learners. Illustrates changes brought on by implementation of information technologies. Discusses seeking a new definition, meeting…

Discusses outcomes focused assessments of library research instruction using pretests and posttests, attitude and usage surveys, and focus groups at The Citadel library. Suggests that assessment results influence library instruction content, staffing, collection development, and collaboration with other faculty and academic departments.…

To meet budgetary constraints and the rising costs of serials, Eastern Washington University (EWU) has defined a core collection for undergraduate education by linking journal holdings to a specific set of indexes. Describes the EWU core collection, resource allocation to academic departments, and implementation of a document-delivery pilot…

Analysis of user surveys at Texas A&M University indicated service is rated highest at the reference desk with 80.4% satisfied, while 55.3% found what they needed at the information desk and 55.3% in the database room. Although the information desk referred 62.5% to other sources, only 46.4% were satisfied with the referral. Includes survey…

Describes a study of graduate students that examined how Web interfaces impact the quality or outcome of online searches, as well as the information seeking behavior of the searcher. Examines how two search interfaces work to noticeably increase or decrease the impact of the emotive aspects of search behavior. (LRW)

Reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated.…

Database usage from a random sample of academic and public libraries in the United States and Canada reveals patterns of use in selected types of libraries. Nine tables present usage statistics. Factors that influence database use are briefly discussed. (AEF)

Discusses user education in China's academic libraries in light of educational reform and the changing role of academic libraries. Describes information technology developments, objectives of user education, and the emphasis on computerbased searching in the Tsinghua University library. (LRW)

Describes how the free-of-charge Consumer Health Information Service (CHIS) of the Preston Medical Library of the University of Tennessee Medical Center (Knoxville) helps answer the community's health care questions. Discusses challenges related to public policy, time factors, and information retrieval; a user satisfaction survey; and the role of…

Discussion of the impact of distance education on academic libraries focuses on marketing aspects. Topics include the rapid expansion of educational computing; the maturing of higher education; the World Wide Web as competitor to academic libraries; business purposes of academic libraries; distance education strategies; servicing market segments;…

Describes changes in the interlibrary loan process at Southern Illinois University (Carbondale) that has empowered patrons to directly request materials through a shared online union catalog and circulation system. Staffing issues, patron satisfaction, and turnaround time are discussed. (LRW)