Reviews library automation efforts in West Virginia. Topics include information equity and rural areas, library systems and resource sharing, statewide connectivity, a higher education telecomputing network that has expanded to include elementary and secondary school libraries, multitype library cooperation and staff training, and academic library…

Describes ILLiad (Interlibrary Loan Internet Accessible Database), software that examines the current state of interlibrary loan borrowing requests at Virginia Polytechnic Institute and State University. Topics include system requirements, user procedures, staff procedures, copyright clearance, OCLC, and future developments. (LRW)

Examines the information-seeking behavior of academics in South Africa, presenting a survey conducted at the University of Zululand. Presents results in 9 tables in terms of: rank and position; information resources used; how knowledge of existence of information sources is gained; generation of professional ideas; why academics seek information;…

Analyzes Web sites of ten large research libraries in order to establish a basic understanding of how some major libraries are currently providing virtual reference services. Discusses centralization; email reference guidelines; creating a service economy; expanding hours of service; virtual users' needs; and real-time virtual reference.…

Examines the impact of the transition of the Federal Depository Library Program from print collections to a mix of print and electronic materials. Considers library collections and services; discusses reference service within the context of Zipf's Law; and presents a case study of the University of Florida documents reference services. (Author/LRW)

Explains the public printing services available at computer terminals for patrons at the University of Guelph (Ontario) libraries. Highlights include configurations of the public workstations; client and server hardware and software; security features; cost projections; and printing charges. (LRW)

Explains a team approach to writing grants that was developed at the Southern University (Louisiana) library to meet their need for updated technology. Discusses the need for outside funding sources for academic libraries; team responsibilities; the library director's role; and the role of the Internet as a source of information. (Contains 2…

Discusses Internet-based electronic content management in digital libraries and considers the future of academic libraries. Topics include digital technologies; content management systems; standards; bandwidth; security and privacy concerns; legal matters, including copyrights and ownership; lifecycle; and multilingual access and interface. (LRW)

A survey of graduate students indicated that respondents have not retained information searching skills. Undergraduate research assignments are examined in order to identify what college students need to know. School library media programs should create opportunities for learners to go beyond the mechanics of searching and reporting to practice…

Investigated centralized copyright clearance services in higher education institutions based on the findings of a questionnaire survey and five case study interviews in United Kingdom libraries. Examines reasons why services were established, how they were funded and staffed, their overall remit, problems, and good practice guidelines. (Author/LRW)

Defines values that librarians have in the information age, including service, preservation, intellectual freedom, equitable access, and information literacy. Discusses the results of a survey that compared the values of American academic librarians, library science students, and librarians from Russia and the former Soviet Union. (LRW)

Examines the increasing trend of universities to pursue electronic thesis and dissertation (ETD) programs. Although the goal of most programs is similar, procedural variations impact a program's long-term success. As primary research generators, responsibility for providing long-term access to unique materials must be borne by universities.…

Describes how the physical environment of the library at Saint Mary's University (Halifax) was developed into a more welcoming and inviting space. Highlights include the use of student marketing projects to examine perceptions of the library, including student surveys; raising its profile within the university community; and enhanced services.…

Examines the importance of understanding how and why academic libraries are changing, analyzes the limitations and difficulties of traditional library performance measures, and explores environmental factors that may help account for why library use is changing. Discusses how user behavior and preferences affect demand for and use of library…

Reports the results of a survey of reference librarians in public and academic libraries that investigated experiences with and attitudes toward the use of digital and networked technologies and resources in reference work. Highlights include a correlation between experiences and positive attitudes; characteristics of librarians; and current and…