Focuses on academic and research library networking in Latin American and Caribbean countries (LAC), where a high level of library service has been achieved. Discusses the information challenges of the 1980s and 1990s to LAC countries; networking in LAC; Brazilian information services; the University of Sao Paulo integrated library system…

Discussion of reference librarians in higher education focuses on experiences at the University of Southern California. Topics include reference costs and time demands; reorganization and cutting costs; merging computer departments with libraries; Internet advantages, including the Internet Public Library; attitudes and creativity of librarians;…

Describes the new facilities at the New York Public Library, the British Library, and the National Library of France, including reference service, delivery time for books, and general ambience. Also reports on a conference that addressed issues related to scholarly communication and digital technology in the academic community. (LRW)

Presents the results of a study of Web sites for 133 academic libraries serving medium-sized universities. Suggests that navigational and design aspects need improvement; information should not be included unless it will be accessed and used; and greater use should be made of online tutorials and virtual tours to supplement regular bibliographic…

Describes quantitative and qualitative research that investigated students' perceptions of the library service at the University of Sussex (England). Highlights include results of a user survey regarding the reserve collection, user interviews and the software package used to analyze them, and types of student searching. (Author/LRW)

Examines the disproportionate use of reference desk service by users not affiliated with the university based on a survey conducted at Georgia State University. Topics include the use of these statistics to justify extra funding, and decision making regarding reference desk staffing. (Author/LRW)

Describes a library instruction program developed at Southwestern University (Texas) that is part of a required freshman symposium for all first-year students. Topics include library assignments; reading lists; problems; feedback from students and faculty; and possible future changes in the course. (LRW)

Describes a study that examined novice online searchers in an academic library as they used a full-text magazine article database on DIALOG. Purposes and motivations for using the database are discussed; affective, cognitive, and sensorimotor search behaviors are examined; and satisfaction with the results are considered. (LRW)

Discusses programs developed at the Andrews University (Michigan) library to help international students develop library skills. Bibliographic instruction workshops and English Language Institute classes are described; and guidelines for successful workshops are suggested, including hands-on experience, targeting individual needs, publicity, and…

Describes the development, implementation, and evaluation of an innovative information service at the University of Arkansas that provides graduate students and faculty with improved access to information, comprehensive training by appropriate subject librarians, and subsidized document delivery. Presents student and faculty reaction to both a…

Explores the use, revision, and evaluation of a written, self-paced tour that precedes librarian-led instruction at the Indiana State University library. Presents student reactions to the tour and its accompanying exercises. Guidelines for administering the tour and a questionnaire on tour use are appended for readers to answer and submit to the…

Discusses academic library support for new courses and new educational programs based on experiences at the University of Illinois at Chicago health sciences library. Topics addressed include the challenge of regionalization; budget constraints; enhanced services in lieu of acquisitions; resource sharing; and faculty resistance. (Contains 12…

Examines how and why new roles are developing for paraprofessional copy catalogers in academic libraries, including new attitudes toward professional and nonprofessional work assignments, using staff resources differently to accomplish cataloging objectives, new cataloging practices and technologies, and workflow efficiency and productivity.…

Compares the costs and benefits of periodical ownership against online access of a full-text periodicals database in one academic library. A full-text database allows the library to offer more than twice as many journals as it does currently for a 15% increase in expenditures. Two tables show comparisons. (Author/AEF)

Reviews change strategies implemented by Harvard College Library (Massachusetts) in response to environmental changes and increased technological developments. The library increased productivity and innovation, and improved the work environment through staff and organizational development. (JMV)