Drawing on management theory, this article explores the costs, benefits, and sources of organizational conflict in the academic library context. Five responses to conflict (using power, avoiding, accommodating, compromising, and problem solving) are described, and guidelines for using problem solving to manage conflict effectively are offered. (14…

Eight articles address topics related to development and fund raising in libraries: philanthropy; public relations and fund raising; special events and fund raising; finding donors; annual funds in academic libraries; library capital campaigns; a public library endowment campaign; and planned giving. An introduction to the articles and a 244-item…

Looks at the effects on costs, productivity, and service of faculty status for academic librarians. Three data sets are analyzed: (1) individual characteristics and salaries of librarians and faculty at Clemson University; (2) individual characteristics and salaries of librarians at 15 academic libraries; and (3) salaries and productivity of…

Of 254 university library employees, 58 identified themselves as members of underrepresented groups, although 15% were in groups not traditionally considered underrepresented. This self-categorization was associated with lower job satisfaction, poorer perception of organizational climate, and more negative reactions to diversity issues. (SK)

Describes the unique design qualities, found in some college libraries, that help create individuality. Examines library designs that complement school's traditional images and facilitate learning while providing optimum user satisfaction. (GR)

Discusses the debate over the appropriate terminal degree for the professional academic librarian, based on the original statement from the ACRL (Association of College and Research Libraries) and its recommended American Library Association-accredited master's degree in library science, as well as opinions that recommended further graduate study,…

Describes results of a survey of recent academic-library appointees that focused on specific application practices. Results show that large numbers of applicants waste time by applying for positions for which they do not meet minimum qualifications, failing to meet deadlines, and not submitting requested materials. (Author/LRW)

Visual images of gender from five years of three library publications were examined. Results, charted in five figures, are discussed in terms of journal covers, entire issues, text, advertisements, number of professional librarians, and academic versus general libraries. Findings show that women are visually underrepresented. (AEF)

Demonstrates factors involved in moving a university library to a new location, based on experiences at the University of Kentucky. Some logistics of a move include the following: the collection has to be measured and its destination determined; a book that is relabeled should be handled only five times; book carts must avoid gridlock; getting it…

Discusses the shape of the ARL (Association of Research Libraries) age distribution due to the unprecedented increase in the number of library positions in the 1960s and the subsequent reduction in the rate of hire. Considers the limited mobility of many ARL librarians and the age at entry of new hires. (Author/LRW)

This study examined library Web sites of historically black colleges and universities to determine whether they disseminated information and provided services to users. Compared black college library Web sites with other library sites and found that most black library sites only provide basic information about the library and its collections.…

Discussion of interoperability among computer networks focuses on the need for information policy and information standards to ensure information access. Highlights include library standards; challenges of networked environment standards; and interoperability as a technical goal for information access. (Contains 9 references.) (LRW)

Presents a rationale for understanding the broader implications of fund-raising in academic libraries, and for organizing it as an integral component of public relations activities. Discusses fund-raising goals; potential donors, including faculty and employees; infringement on the autonomy of institutions through gifts; and experiences within the…

Discusses practical aspects of measuring service performance in academic libraries. Outlines the local indicators developed and used in a library at the University of New South Wales. Lists quantitative and qualitative measures of information service used and proposes a meta-indicator that relates the resources needed to develop and maintain these…

Examines issues of knowledge management within academic libraries and how reference librarians can become more effective as information intermediaries. Describes the common knowledge database (CKDB) developed at Rutgers University's New Brunswick campus to more fully integrate libraries on campus and to facilitate the use and management of…