In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students. Although its initial performance was lackluster, workflow refinements and expanded promotion greatly improved usage, resulting in a tenfold increase in circulation and expansion of the program. This…

As the cost of textbooks rises and discoverability of resources improves, students are turning more and more to interlibrary loan to meet their textbook needs. This article describes how systems can be utilized to streamline processes and allow for the canceling of textbook requests consistently and appropriately by taking full advantage of the…

Library public services staff have primarily focused on providing services through interactions with their users. Although service quality and customer satisfaction are important in the delivery of these services, the emphasis and nature of the work have often been influenced by a library-centric philosophy rather than a user-centric philosophy.…

In the summer of 2013, staff in the Access Services unit of an academic library began a cross-training and collaboration project in an effort to provide continued library service to the campus community. The cross-training was established in an attempt to address a shortage of staff as a result of budget cuts. The cross-training resulted in the…

Librarians and information specialists' involvement during the development of grant applications for external funding can save researchers' time, provide specialist support, and contribute to reducing avoidable waste in research. This article presents a survey of information specialists working for the National Institute for Health Research's…

Studies of data-driven deselection overwhelmingly emphasise the importance of circulation counts and date-of-last-use in the weeding process. When applied to research collections, however, this approach fails to take account of highly influential and significant titles that have not been of interest to large numbers of borrowers but that have been…

How does an association prioritize the needs of its members as it introduces new professional standards? What strategies ensure a smooth transition from one set of standards to another? How can a school librarian use new standards to spark and maintain continuous professional growth? One way to ease the transition and prioritize the needs of…

This study investigated the application of web 2.0 tools for the provision of library services for teaching, learning and research in Polytechnics. The researchers employed a descriptive survey method and a questionnaire was used as instrument for data collection. The population of the study consisted of ninety one (91) library staff in…

This article discusses the history, purpose, and services that make up the Grand Valley State University Knowledge Market. The Knowledge Market is made up of faculty and staff directors leading four unique groups of specialized student-consultants who collaborate with their peers. While each service has a unique specialty, The Knowledge Market…

The literature on marketing library resources to distance students reaches back to at least the mid-1980s based on a simple EBSCOHost search across over 40 different databases. Authors of this study sought to develop a comprehensive understanding of what our colleagues have learned via research about this critical topic. Because the Web, as we…

Building effective communication and interdepartmental partnerships are essential components of strengthening services, policies, and procedures to meet the individual information needs of students, faculty, and the college community. Despite major advancements in library services for users with disabilities, there are ongoing challenges, which…

Learning in makerspaces involves doing, playing, thinking, experimenting, creating, collaborating, mentoring, inquiring, problem-solving, producing, inventing, designing, building, and sharing (Loertscher, Preddy, and Derry 2013). Whatever the character of a makerspace, all makerspaces have the same goal: to actively engage students in open-ended…

The National School Library Standards require school librarians to make equity a value that permeates the entire school library community. Creating displays to celebrate diversity is not enough. We cannot allow ourselves to approach diversity as a "social good," in which isolated programs serve marginalized students without challenging…

The Digital Archival Advertisements Survey Process (DAASP) model is a collaborative active learning exercise designed to aid students in evaluating primary source documents of print-based advertisements. By deploying DAASP, the researchers were able to assess the students' ability to evaluate their biases of the advertisements in a first-year…

It's the whispering and giggling that tips off the school librarian, and the growing circle of students gathering around a book or computer screen. The students have discovered something, and it's probably not just a funny cat video or a particularly fascinating diagram of a medieval castle. Maybe it's a book about: puberty, an art book with a few…