Examines the interlibrary loan process used by libraries in Singapore and proposes that the existing paper-based manual system be replaced by a Web-based system. Presents an example of such a system that has been successfully designed and implemented at the Nanyang Technological University. (Author/LRW)

Provides a history of Raleigh's public library for African Americans and its founder, Mollie Huston Lee. Highlights include African Americans in North Carolina, public library service for Blacks, library collections, circulation, branches and bookmobiles, and creation of a county-wide library system. (LRW)

Discussion of the impact of the Internet on libraries focuses on librarians as creators and marketers of new online services. Describes two fee-based online services at the University of Illinois at Urbana-Champaign and concludes that academic libraries have the ability to create new online services, especially reference services. (Author/LRW)

Describes how a student-based program at the University of Maine at Farmington encouraged students to use the renovated library facilities. Following a needs assessment, Writing Center peer tutors were trained to deliver a library instruction workshop. The key factor in the instructional program was that it was student-led. (AEF)

Discussion of ethical reference practice focuses on guidelines for the individual reference librarian's interactions with clients. Topics include the professional-client relationship; competence; diligence; confidentiality; independence of judgment; honesty and candor; and obligations to third parties, including the democratic society at large.…

Reflects on the application of peer coaching to the reference environment, suggests strategies for implementation, and relates peer coaching to the evaluation of reference effectiveness. Discusses behaviors specific to the reference interview and evaluating how well users are served. (Author/LRW)

Explains activity-based costing (ABC), discusses the benefits of ABC to library managers, and describes the steps involved in implementing ABC in an Australian academic library. Discusses the budgeting process in universities, and considers benefits to the library. (Author/LRW)

Discusses information overload and society's and libraries' responses to technology. Considers eight values that libraries should focus on and how they relate to technology in libraries: democracy, stewardship, service, intellectual freedom, privacy, rationalism, equity of access, and building harmony and balance. (LRW)

Explains statistical significance so reference librarians can better understand users' information needs who ask statistics-related reference questions. Highlights include the t-test; bell curve, or Central Limit Theorem; reference interview theory; and analysis of variance. (LRW)

Describes ways to make library Web sites more accessible to children and teens with disabilities. Highlights include HTML code; the importance of contrast combinations for text and background; problems with using frames; alternatives to graphics; helpful Web sites; and the concept of universal design. (LRW)

The readers' advisory service was a product of social forces operating in the context of early twentieth century capitalism. The work of French regulation theorists provides a framework for analyzing these forces using the concepts of regime of accumulation and mode of regulation. Libraries were connected in a society-wide project, as opposed to…

Between 1998 and 2003, a Minnesota educational reform movement named the Profile of Learning (POL) generated high levels of school library media center use in high schools and contributed to the fulfillment of the instructional role of the school library media specialist (SLMS) as described in "Information Power". POL consisted of…

Citations in journal articles published by Faculty in Departments of Surveying and Mapping at Wuhan University between 1994 and 2003 are counted and analyzed to form several available citation lists. The study discusses the importance of journal material and interdisciplinary journals to the field and is used for guiding collection development…

This paper discusses the present scenario of automation activities of university libraries in Kerala. The survey findings mainly cover various aspects of library automation such as information technology infrastructure, in-house activities, information services and their usage, manpower development, and budget. The paper briefly describes the role…

This article explores the potential and reality of using the academic library Web site to market library resources and services, for fundraising, and to market special events. It explores such issues as the placement of a link to academic libraries from institutional home pages and the use of a library Web site to include links to news, exhibits,…