The Australian university system can fund the creation of a scholarly collection of serials for use by the nation by increasing the average expenditure on libraries from 5.1% to 5.3% of total university expenditure. Once the national collection has been built, virtual access can be provided using a Web-based model called MEADS (Monash Electronic…

Examines the readiness of depository libraries in Canada to adopt new technologies for disseminating government publications. Findings are reported on current use of different publication formats, type of help sought by users, staff skills and training needs, adequacy of physical and financial resources, support from governing bodies, and…

A study of academic staff at the University of Canberra (Australia) in 1995 determined use of electronic mail, Telnet, file transfer protocol (FTP) software, World Wide Web, library and document delivery services, discussion groups, and student communication. Examined demographic characteristics of faculty (discipline, employment status, gender,…

Discusses issues of quality in public libraries in light of changes in services resulting from social and economic changes. Highlights include quality strategies, the customer service revolution, anticipating new markets, defining library values and missions, information technology, training staff for the future, funding, partnerships, and…

Presents findings from the "School Library Journal" survey of school library expenditures for FY 1997-98. Data include: budget allocation; salaries; library collection; technology; staff and certification; access to basic electronic resources; library policy; planning and communication between library media specialists and teachers; and…

The digitization of library materials has had a tremendous impact on libraries. By using the Internet, readers can access digital library materials from any place in the world. The BMCC Library started several programs to provide more digital materials to its patrons in the forms of electronic books, periodicals, full-text materials, and webpage…

Discusses AACR2 rule changes that have the greatest impact on public service librarians. Topics discussed include sound recordings; computer files; materials for the visually handicapped; and access issues relating to pseudonyms, geographic names in the British Isles, and serial title changes. (three references) (LRW)

Discusses technical services as a reader service in academic libraries and suggests that the successful implementation of digital libraries needs a systems approach that crosses functional and administrative boundaries. Describes the need for the integration of technical services with other reader services and explains forces pushing for and…

This report presents a systematic review of the literacy services of the Vancouver Public Library (British Columbia), both to determine if those activities met the needs and expectations of local adult learners and to see if those activities compared favorably with general standards and with other libraries' literacy services. Data was collected…

Wisconsin's Interlibrary Library Loan Task Force was created in 1994 to identify and discuss effective patterns and methods of sharing resources among libraries of all types in Wisconsin and to determine the direction that different organizational levels should take in resource sharing, and to evaluate existing state-wide resource-sharing…

In 1994, the Wisconsin Department of Public Instruction repeated its 1988 survey of public school library media programs. Included in this report are statistics considered most significant, and those most often requested. The 147-item survey included questions about staffing, services, operation, automation, and facilities related to the library…

This report documents the results of a survey on the current use and management of approval plans, and compares them with similar studies published in SPEC kits in 1982 and 1988. Overall, Association of Research Libraries (ARL) institutions still consider approval plans to be efficient and cost effective. Survey results include: (1) the percentage…

The Systems and Procedures Exchange Center (SPEC) surveyed Association of Research Libraries (ARL) institutions to measure the degree of electronic resource sharing in ARL libraries; to discover which resources are being shared and between what kinds of institutions; and what documentation is available. Of the 119 ARL institutions surveyed, 53…

This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

This study shows how performance measurement can be developed to take advantage of the most advanced computer software and hardware now available. The "Toolbox" study was commissioned by the European Commission (EC) and undertaken by De Montfort University in partnership with Essex County Libraries and the Library and Information…