Should academic libraries seek to improve general satisfaction with their services, or are some services more important than others? This article asserts that faculty and students mainly want information resources. The research analyzes LibQUAL+[TM] data to determine which other library resources contribute to information satisfaction among users.…

Purpose: This dissertation sought to find the most significant personal strategies and institutional support used by Latino males who successfully complete transfer requirements in the Los Angeles Community College District and determined what factors most contribute to Latino academic success. The study begins with a review of literature and…

With the rise in the number of types of digital media and the time youth spend on these platforms, researchers theorize that interacting with digital media can provide significant motivation for youth to participate, create, and become active learners. The Consortium on Chicago School Research, with funding from the John D. and Catherine T.…

The "Student Evaluation of Instruction" (SEOI) was administered to all full-time and part-time faculty. Approximately 105,475 surveys were sent out in 5,489 envelopes; 66,790 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 81.0%. The instructors' reports were provided to…

The Student Evaluation of Instruction (SEOI) was administered to all full-time and part-time faculty. Approximately 105,192 surveys were sent out in (5,726) envelopes; 77,886 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 96%. The response rate for the survey was 74%. The…

This report marks the third release of library statistics data from the Institute of Museum and Library Services (IMLS). It contains data on state library agencies in the 50 states and the District of Columbia for state fiscal year (FY) 2008. The data were collected through the State Library Agencies (StLA) Survey, the product of a cooperative…

While library programming for children is a staple in most public libraries, it is quite rare in the academic setting. In 2006 the education librarian at the University of Wisconsin-Eau Claire began offering literacy programs in a library that traditionally discouraged children and community members from using its resources. Successful programs…

Nassau County (New York) library system conducted a study to ascertain the level of library service in governmental and nongovernmental departments, agencies, offices and organizations in Nassau County; to determine what additional library services were needed; and to recommend how they could best be achieved. (Author/PF)

Discusses trends in public library service for adults. (PF)

In a suit that may have wide implications for the library's function as a preserver, Vanderbilt University has been charged by the Columbia Broadcasting System with violating the network's copyright and making unauthorized and illegal use of CBS property. (Author)

Demonstrates how a small public library can extend its services using cable television. (PF)

An investigation was conducted into undergraduate students' use of the University of Lagos Main Library at Akoka. (Author)

In an experimental selective dissemination program, public library patrons were supplied with printed booklists based on individual subject preferences.

This reference procedures manual for the Northern Michigan University Library covers: (1) desk service, including handling inquiries, recording statistics, problems, responsibility of assistants, referrals, user assistance with the public access catalog, and reference collections; (2) photocopying; (3) database searching; (4) bibliographic…

A listing is presented of 17 documents in the ERIC database concerning the Online Catalog (sometimes referred to as OPAC or Online Public Access Catalog), a computer-based and supported library catalog designed for patron use. The database usually represents recent acquisitions and often contains information about books on order and items in…