This chapter outlines the unique experiences of gay and lesbians in organizational settings and offers best practices for human resource professionals in supporting their sexual minority employees.

This article is about conflict in an educational workplace setting. It reports on a case study investigating the emergence, development, and management of conflict among diverse native English speakers working as language instructors within a Japanese university. The example of conflict presented, which deals with divergent assumptions about the…

Describes how the question "What's driving you crazy?" is used by Hawaii middle-level educators to improve working conditions and meet students' needs by making schools more developmentally responsive. Focuses on the 6-step collaborative, inquiry-based innovation process at two private, multi-level schools embedded within K-8 or 6-12…

This article discusses workplace participatory practices: the reciprocal process of engaging in and learning through work. The reciprocity between the affordance of the workplace (its invitational qualities) and individuals' engagement in the workplace is proposed as a means of understanding how learning through work proceeds. How workplaces…

In a litigious society, it is of particular importance that students understand the law of sexual harassment and sexual harassment investigations. Sexual harassment litigation can create a heavy financial burden on employers. Sexual harassment investigations and litigation also cause a social impact on employers. In order to provide students with…

This qualitative focus group study examined the prevailing acclimatization concerns and strategies of 10 new female professors at a mid-sized state university. Emergent themes relative to challenges experienced were, in order of prevalence, "not enough time," "teaching effectively," "health," "job expectations," "institutional knowledge," and…

Purpose: The environment provided by an organisation to facilitate learning and create knowledge has been defined as the shared organisational context. The value to an organisation of knowledge created by the shared organisational context is called intellectual capital, of which one key component is relational capital. The purpose of this paper is…

This paper presents the findings from a study into managerial competence in the Scottish visitor attraction sector. It provides an insight into the range, diversity and perceived importance of current and future competences highlighting differences based on gender, age, size, level of training and location. Although the main findings reveal a…

Objective: To describe the development and validation of the Secondary Traumatic Stress Scale (STSS), a 17-item instrument designed to measure intrusion, avoidance, and arousal symptoms associated with indirect exposure to traumatic events via one's professional relationships with traumatized clients. Method: A sample of 287 licensed social…

The purpose of this article is to provide a new perspective on the intricacies of the work life in schools that motivate and satisfy teachers. The authors review the literature related to the improvement of school environments and the concept of "flow" as defined by Mihalyi Csikszentmihalyi (1990). He describes flow as a "state in which people are…

This study attempted to explore Turkish headteachers' and teachers' burnout and job satisfaction relating to work status, gender and years work-experiences. The purpose of this study is to find out whether there is difference between headteachers' and teachers' burnout and job satisfaction in terms of work status, gender and years…

Collectively, globalisation and flexibility strategies have changed the nature and structure of employment, and as such careers academics, careers practitioners and governments have argued that individuals need to manage their careers in fundamentally new ways to ensure continued employment. We have become concerned that the promise of shared…

This article describes a 2-hour experiential simulation that helps students understand (a) the challenge of even simple organizational changes, (b) the importance of communication between change agents and organizational members, and (c) the source of resistance to organizational change efforts. Teams of students compete to process the most…

Background: The present paper reviews staff stress, burnout and job satisfaction. Methods: A longitudinal, quasi experimental study was carried out among staff working with people with intellectual disabilities in two municipalities in Norway. The purpose was to measure mean differences of stress, burnout and job satisfaction after different…

Politics are a daily reality in the ministry. In order to identify how pastors develop their political knowledge, eleven pastors were interviewed using a qualitative form of the critical incidents technique. Analysis of the interviews revealed that formal education was seen as helpful, but limited in practical application for daily ministry. Four…