Improving healthcare services in the developing world remains a major goal for many organizations and despite enormous training and program investments from international organizations, service improvements have been modest. This study looks at how to improve results by examining the relationship between the conditions in a healthcare providers'…

The purpose of this paper is to compare burnout between prison caseworkers and correctional officers and examine reasons for the high turnover of caseworkers. The study was conducted through surveys at a maximum/medium men's prison and at an all security level women's prison in the Midwest. By using the Maslach Burnout Inventory, it was found that…

This study used the Prison Social Climate Survey to measure perceptions of the work environment among staff employed in all group homes administered by a state department of juvenile justice. Work environment perceptions were favorable along six dimensions and in the moderate range on a seventh. The variables that most consistently predicted staff…

Purpose: This study aims to examine workplace learning and job satisfaction in small, commercial US banks. Design/methodology/approach: Survey data collection with correlational procedure. Findings: The study found a statistically significant relationship between the workplace learning variables and the job satisfaction variables. Research…

The term "curriculum" has been used almost exclusively in educational circles to refer to plans for the conduct of learning lessons in school classrooms. This paper argues that the concept can be productively expanded to describe learning processes in workplaces, including those in which learning is not the intentional outcome of an interaction.…

Purpose: This paper aims to examine the challenges facing new principals in Africa. Design/methodology/approach: Based on recent research and literature, the paper analyses the experience of principals and proposes an induction model for principalship in Africa. Findings: School principals in Africa face a daunting challenge. They often work in…

Purpose: The paper seeks to show the contextualisation of call centres as a work-specific ethnographically and culturally based community, which, in turn, influences pedagogical practices through the encoding and decoding of cultural texts in relation to two logics: cost-efficiency and customer-orientation. Design/methodology/approach: The paper…

Abused, ignored, sidelined, belittled. It's the human face of a systemic problem. Eva Cox and James Goodman report on a recent study of workplace bullying that highlights its effects on those being bullied, and the rather piecemeal administrative efforts to deal with it so far. (Contains 7 tables.)

Objective: This paper reports women seafarers' experiences of sexual harassment. Design: Data reported in this paper were collected as part of a larger study exploring company policies and practices relating to women seafarers and the experiences of women seafarers themselves. Setting: Data reported here was collected with women from seven…

Union Learning Representatives (ULRs) are a relatively recent phenomenon and are a new category of lay representation within the workplace in the United Kingdom. They are part of the present New Labour administration's drive to expand and improve lifelong learning and create the new "learning society"--in this case, particularly amongst…

This article discusses learning within the corporate environment. Comparing objectivist and constructivist theories of learners and learning, the author presents her views from a constructivist approach. Three learning methods are discussed: (1) Problem-based; (2) Cooperative and (3) Situated. A background of each is included, noting outcomes…

Drawing on a multisite ethnographic study that spans educational, domestic, and workplace contexts in the United States and Laos, this article investigates the interplay between gender identity shifts and second language socialization, documenting the process by which working-class Lao women and men redefine gender identities in the United States.…

Promises to staff usually evolve around issues of working conditions and individual autonomy, but a staff's collective commitments to students can serve as a powerful catalyst for improved professional practice. In this article, the authors present two schools--Penasquitos Elementary School in San Diego, California, and Levey Middle School in…

This report describes the results of a 2006 formative study by the Family Strengthening Policy Center, National Human Services Assembly to collect quantitative and anecdotal evidence that since 2003 the human services field has integrated place-based, family-strengthening approaches into their policies, programs, and practices. The Annie E. Casey…

Globalization and domestic competition are forcing businesses to rethink the human resources utilization process, and one method for considering again this challenge is creating a team culture. One key to this process for human resources development is the understanding of how to create the most successful teams. The use of the Myers-Briggs Type…