Benchmarking is an ongoing, systematic process for measuring and comparing work processes of one organization to those of another to identify best practices. Higher education can gain much from this technique, as industry has. The method is objective, reduces resistance to change and can lead to dramatic innovation and rapid development. (MSE)

This study evaluated the admissions process for a Master's in Business Administration Program using such quality improvement techniques as customer surveys, benchmarking, and gap analysis. Analysis revealed that student dissatisfaction with the admissions process may be a factor influencing declining enrollment. Cycle time and number of student…

Developed the Postgraduate Research Experience Questionnaire (PREQ) to measure the extent to which Australian Ph.D. and postgraduate students are satisfied with their research supervision. Evaluated the usefulness of these student evaluations for benchmarking across universities and disciplines. Found that the evaluations did not vary…

With the re-election of George W. Bush and the appointment of Margaret Spellings as his new secretary of education, many are wondering whether now is the time to revisit No Child Left Behind (NCLB). The historic law, passed by Congress with broad, bipartisan support and signed by the President in January of 2002, introduced significant new systems…

Since 2000, the only serious attempt to mobilise new resources for education has been the World Bank's co-ordinated "Fast Track Initiative (FTI)." However, the FTI only raises funds for achieving universal completion of primary school and it does not address early childhood education or adult literacy. To date the Global Campaign for Education has…

This study examined literacy instruction in 14 first-grade classrooms of English learners (ELS) in three schools in a large urban school district in southern California over a two-year period. Pre- and posttest measures of oral-reading fluency for 186 first graders, representing 11 native languages, were the outcome data. Reading-fluency data were…

The "Scope and Standards of Professional School Nursing Practice" states that school nurses should evaluate the quality and effectiveness of their practice. School nurses have not yet identified and adopted outcomes by which this effectiveness can be measured. This study used focus groups during a national meeting of school nurse leaders to…

The article analyses the system of institutional quality assessment at universities and lays foundation to its functional, morphological and processual parameters. It also presents the concept of the system and discusses the distribution of systems into groups, defines information, accountability, improvement and benchmarking functions of higher…

The purpose of this article is to develop a framework to understand and assess the quality of learning environments in the workplace. It is argued that indicators used to measure and assess informal learning at work, at both the national and the enterprise level, are underdeveloped. Consequently, current frameworks to measure and benchmark…

Purpose: This paper sets out in the wider context of globalization to examine how and what specific reform strategies the Government of the Hong Kong special administrative region (HKSAR) has adopted in reforming its higher education system to enhance the competitiveness of its higher education in the increasingly globalizing economic context.…

In this article, the author introduces the new superintendent of Memphis City Schools, Dr. Carol R. Johnson's slogan "Relationships, Responsibility, and Results," which summed up what she learned from years of experience in public schools. "Respect" was later added to the slogan in order to support the new district-wide behavior initiative ending…

Achieve launched this study to help inform the decisions states are making about high school assessments by providing greater insights into the world of college admissions and placement testing. Achieve analyzed more than 2,000 questions from college admissions and placement exams to determine how these tests compare to one another and how well…

In April 2006, the Department for Education and Skills (DfES) commissioned the National Foundation for Educational Research (NFER) to conduct an independent external review in order to develop a single "statistical neighbour" model. This single model aimed to combine the key elements of the different models currently available and be…

Using an extant database, we examined three grade 1 criteria for identifying response to intervention (RTI) in English language learners (ELLs): (a) set benchmark criteria with a standard score above 95 (37th %ile) on both decoding and comprehension measures and a raw score of 40 or more correct words per minute (CWPM) on oral reading fluency; (b)…

The "2010 State Preschool Yearbook" is the eighth in a series of annual reports profiling state-funded prekindergarten programs in the United States. This latest Yearbook presents data on state-funded prekindergarten during the 2009-2010 school year. The first report in this series focused on programs for the 2001-2002 school year and…