Discusses experiences of Schlumberger IT Sourcing (Austin, Texas) in designing and deploying knowledge management (KM) systems and outlines the empathic design approach. The new "market" approach in Schlumberger which leads to the simplification of intranet systems and interfaces, creation of a new classification system, and better…

Describes the development of an online learning environment for a visually impaired professional. Topics include physical barriers, intellectual barriers, psychological barriers, and technological barriers; selecting appropriate hardware and software; and combining technologies that include personal computers, Web-based resources, network…

Abstracts and descriptions of Special Interest Group (SIG) and Panel Sessions include such topics as: knowledge management; information networks; courseware; accreditation; Web site design; information retrieval and processing; digital imaging; electronic journals; human computer interaction; digital libraries; digital divide; information science;…

Reference e-mail continues to be a vital reference service. This article studies the trends in reference e-mail use over an eight year period. Usage statistics are analyzed particularly in light of the marketing of the service via changes in the location of the service on the official university libraries' Web pages. Included are recommendations…

The new e-learning generation depends on Semantic Web technology to produce learning objects. As the production of these components is very costly, they should be produced and registered once, and reused and adapted in the same context or in other contexts as often as possible. To produce those components, developers should use learning standards…

The "newSLATE" environment provides a Web-based infrastructure for language learning. Its design and implementation were driven by the difficulties of non-Roman-script text handling. The software features a cross-platform approach to non-Roman text input and handling and a novel method for automatically generating online quizzes from study…

In 1995, Gonzaga University embarked on a project to implement a university-wide information system. The search for an "out-of-the-box" solution began following an attempt to build an integrated data management system in-house. In 1994, Gonzaga decided to look at commercial solutions to its database management problems. With the blessing…

The development of mobile wireless technologies has generated a considerable amount of excitement among practitioners and academics because it results in shifting the academic environment from traditional settings to mobile learning (m-learning) settings. Increasing numbers of institutions of higher education offer courses using mobile wireless…

The purpose of this paper is to present the Large Unit District Association virtual high school (LUDA-VHS) project and discuss its design, development, and implementation. A model developed at the Center for the Application of Information Technologies for designing online classes will be presented and discussed. The focus of the paper will be to…

This article provides an overview of Telementoring Orchestrator[TM] (TMO), a new web-based software tool designed to aid small or large organizations in supporting telementoring programs (also called online mentoring or e-mentoring programs). In this report, we review the research that inspired the design of the software, and survey the major…

One of the most important, and most studied, aspects of human perception is the act of reading. Reading has received much attention from researchers, both from a human information processing (HIP) approach and as a common, practical act that needs to be optimized, especially in the realm of human-computer interaction (HCI). One of the text …

In recent years, tertiary institutions in developed countries have made extensive use of Course Management Systems (CMSs), software packages designed to help educators create online learning communities. To date, however, such packages have been little used in higher education institutions (HEIs) in China. In this article, we describe the…

This study reports on our design of a computer system which supports the understanding of how students construct their mental representation of references and how the construction failures impede their reading comprehension. Three modules, "User interface", "Recording", and "Feedback" were implemented. The…

In this article, the authors explain how they implemented Design eXchange as a shared collaborative online and physical space for design for their students. Their notion for Design eXchange favors a complex mix of key elements namely: (1) a virtual online studio; (2) a forum for review of all things related to design, especially design with the…

In the past decades, English learning has received lots of attention all over the world, especially for those who are not native English speakers. Various English learning and testing systems have been developed on the Internet. Nevertheless, most existing English testing systems represent the learning status of a student by assigning that student…