Discussion of database searching by end-users versus mediated searching by library staff focuses on a user survey conducted at University of North Carolina, Chapel Hill, to determine reasons for end-user searching and mediated searching. Search expertise, cost factors, and time constraints are discussed as influences on search strategies. (LRW)

Examines data on circulation and in-house use of academic library collections to assess differences according to use, measurement technique, and time period. The discussion examines differences in current periodical use and other kinds of uses, differences between circulation and in-house use, and the reliability of short sampling periods. (13…

Describes a study that measured the benefits of an automated catalog and automated circulation system from the library user's point of view in terms of the value of time saved. Topics discussed include patterns of use, access time, availability of information, search behaviors, and the effectiveness of the measures used. (seven references)…

Discusses the accuracy of reference service in libraries as measured by evaluating answers that reference librarians give to factual questions. More than 30 reference accuracy studies are analyzed, variables explored in each study are examined, further research needs are described, and suggestions for improving service quality for reference…

Describes a study that surveyed users to examine the impact of a well-established CD-ROM service on traditional mediated searching and library staff workload. Findings discussed include user demographics, notification and training, searching precision and problems, users' perceptions of the service, and users' comparisons of online service to…

Reports on a study designed to identify factors that influence national use of two popular computer-assisted career guidance systems, DISCOVER and the System of Interactive Guidance and Information (SIGI). Suggests that several institutionally based factors determine DISCOVER and SIGI use, including staff competence, organizational dynamics,…

Presents findings of a user-based study of the interior of Rodger's Science and Engineering Library at the University of Alabama. Compared facility evaluations from faculty, library staff, and graduate and undergraduate students. Features evaluated include: acoustics, aesthetics, book stacks, design, finishes/materials, furniture, lighting,…

Describes a study of middle school students' use of educational software that was conducted to determine whether it was being used as intended. Popular programs used by girls and by boys are described and compared, particularly "Oregon Trail," and use as entertainment instead of education is discussed. (Contains three references.) (LRW)

Discusses similarities and differences between knowledge acquisition in expert systems and requirement acquisition in others kinds of information systems (particularly decision support systems). Examines role-limiting methods for automated knowledge acquisition and their integration from the problem-solving perspective. Suggests a feasibility…

Discusses a new paradigm for choosing educational software, based on the perspectives of the teacher, student, and designer; describes a study of the use of this paradigm by a group of teachers. Results indicated the paradigm helped assessors to articulate a holistic awareness of educational issues, enabling a coherent review of pedagogical,…

Describes use studies of OCLC's FirstSearch, an online reference service for end-users, that was conducted at the University of Minnesota-Twin Cities. Qualitative and quantitative research methods are described, including use statistics, online user surveys, questionnaires, and focus groups; and strengths and weaknesses of FirstSearch are…

The SUNY University Center Libraries conducted a survey on faculty use of electronic information technologies and resources at Albany, Binghamton, Buffalo, and Stony Brook. Questionnaire topics included access to electronic technologies, and current and future expectations and preferences for library services. Findings revealed inequities in…

Describes the development of a taxonomy of the value of library services based on users' assessments from five large research libraries. Highlights include empirical and derived taxonomy, replicability of the study, reasons for using the library, how library services are related to time and money, and a theory of value. (LRW)

Discussion of information filters focuses on the results of the first phase of a user study of a filter and describes the background, experience, and computer usage habits of the subjects before they began using the filter. Topics include e-mail; listservs; and information searching tools, including library online public access catalogs.…

Discussion of user persistence in displaying postings from an online catalog focuses on a study at the University of Illinois at Chicago that compared results of an earlier study of user persistence with a recent study of users and their online catalog, LUIS. Results of questionnaires and transaction log analysis are reported. (LRW)