This third article in a series describes a study that investigated database selection behavior of end-users of the EasyNet Scan feature in the areas of social sciences and arts and humanities. Databases are ranked in order of user selection, and variables that influence file selection are briefly discussed. (Three references) (LRW)

Describes a user survey of document delivery in academic settings that used a conjoint analysis approach. Results of interviews with faculty members and graduate students that investigated preferences for library interlibrary loan services versus commercial document delivery services and the effects of cost and speed of delivery are discussed.…

Notes that service utilization is result of complex and dynamic interaction between social services consumers and providers. Sees effective strategies for change in service utilization based on understanding of characteristics of consumers and their environment. Contends that social work administrators can change utilization by manipulating…

Elicitations study during 40 mediated information retrieval (IR) interactions identified 1557 search intermediary elicitations within 15 purpose categories (requests for information on search terms and strategies, database selection, search procedures, system's outputs and relevance of retrieved items, and users' knowledge and previous…

A national survey (N=1,218) examining use of assistive technology by people with mental retardation found that, in four of five areas (mobility, hearing/vision, communication, home adaptation, environmental control), the percentage of individuals who used assistive devices was under 10%, although many more individuals would likely benefit from…

Describes a Delphi study of digital libraries (DL; January 1998) focusing on issues related to digital libraries. Highlights include an overview of the Delphi technique; its shortcomings; use of the Delphi Planning System, a Web-based software application; methods for identifying experts and identifying/selection questions; and results of the…

Describes Blackboard CourseInfo, a software package for distance learning; defines elements that are used in an on-campus graduate class; and gives results of a survey on how useful and usable the software was. Discusses results of group interviews, usability testing sessions, and an end-user survey, as well as staff and faculty interviews.…

Discusses the role of stacks support staff and student assistants in providing point-of-use assistance and instruction in Oregon State University's library. A user's survey is described; staff training is explained; and survey instruments and Stack Maintenance Team recommendations are appended. (LRW)

Describes a study of two research university libraries that examined digital library use of faculty researchers, librarians, and computer support providers in order to provide a theoretical model for understanding digital library use in different social worlds. Closed rational and open natural systems models in organizational theory are discussed.…

Explores the impact of PRForum, an Internet newsgroup, on the public relations community by examining the nature, function, and content of online exchanges. Finds that PRForum is used for three functions: to facilitate the exchange of information; to create a forum for debate on issues; and to cultivate a sense of self-validation on personal and…

Explores the issues surrounding the creation and publishing of electronic texts. Highlights include electronic scholarly monograph publishing in the United Kingdom; the role of the publisher, including university presses and publishers in North America; author responsibilities; and users. (Contains 25 references.) (LRW)

Analysis of data from two studies of undergraduates (n12 and n18) enrolled in a hypermedia-in-education course at West Virginia University determined that the group with more hypermedia knowledge more frequently cited nonlinear models, supporting the premise that students require hypermedia experience before they can use nonlinear information…

The extent of school information systems (SIS) use, factors promoting successful SIS implementation, and the effects of SIS use were studied in Dutch secondary schools. Findings indicated that SIS use is not of the same intensity for all SIS modules and is not equally distributed across all types of respondents. (AEF)

Proposes a set of elements that can be taken to constitute the social context of information and communication technologies (ICTs) and digital information. This "digital information environment" can be useful in guiding research into the structure of the social context and its influences on ways in which people in different social and…

Describes the following sessions: "Knowledge Management: A Celebration of Humans Connected with Quality Information Objects (Plenary Session 1); "Intellectual Property Rights and the Emerging Information Infrastructure (Plenary Session 2); and "Knowledge: Creation, Organization and Use (Conference Wrap-up Session). (AEF)