This paper describes how one engineering faculty member redesigned his first-year course in response to feedback from students wanting to have more personable and inviting relationships with their lecturer. Now, two years after these changes were made, student feedback collected through a modified version of the Invitational Teaching Survey (ITS)…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…

This paper reports on the Royal Melbourne Institute of Technology (RMIT) University's adoption of an approach to training packages that equally values the learning journey of its students with the training outcomes. The paper looks at the essential educational design issues, including underpinning knowledge, building generic capabilities, graded…

Librarians involved with the development, design, and delivery of bibliographic instruction to remote access patrons must be prepared to address the challenges posed by each method of delivery (videoconferencing, computer-mediated, and World Wide Web-based). This paper provides an overview of each instructional medium and discussion regarding…

While working collegially, academics usually maintain an objective distance from the work of their peers. Higher education institutions also tend to differentiate themselves from other institutions and define their own special niche in the marketplace. These attitudes are concerned with establishing uniqueness and they contribute to an academic…

This paper highlights four World Wide Web-based courses that were developed by faculty members at Winona State University (Minnesota). The courses were in the fields of physical education and recreation, administrative information systems, economics, and chemistry. The faculty members' experiences and student reactions are described. (MES)

A classroom study investigated the use of daily action logs as a means for assessing the progress of advanced students of English as a second language (ESL) at the college level. The approach was intended to promote student reflection, help make explicit the class' content, and provide feedback to the teacher on the effectiveness of the…

This paper describes the process of creating an online course at the Northwestern Technical Institute (Georgia) using locally produced lessons, supplemental text, threaded discussion groups, online examinations, and student access to a transparent third party URL (Uniform Resource Locator). The course, developed for the Microsoft Office User…

Instruction Support (IS) at Arizona State University is a multidisciplinary group integrating academia with information technology. Unique features having to do with the status of computing at the university have led to the establishment of the IS Lab, which has produced a series of successful initiatives regarding World Wide Web courses. The four…

There is an obvious growth in the use of distributed and online learning environments. There is some evidence to believe that collaborative learning environments can be effective, especially when using advanced technology to support learning in and about complex domains. There is also an extensive body of research literature in the areas of…

This paper addresses a range of issues that teachers must consider when designing and developing a World Wide Web-enhanced course. It offers a guiding philosophy for Web-enhanced course design, presents a discussion of improved instruction and course management, outlines design issues that are involved for a course Web environment, and proposes…

This contributed volume is designed for junior college faculty, senior college faculty, and business trainers who wish to integrate new Internet technology for learning. Chapters are as follows: (1) "Preparing for Internet-Based Learning" (Deanie French); (2) "Learning To Learn in a WWW-Based Environment" (Betty Collis and…

Discusses attributes which are offered as set of standards to judge instructional software--those unique to design of microcomputer courseware and those included in design of all instruction. Curriculum role, modes of interaction, computer managed instruction, graphics, feedback, packaging, and manuals are noted. Fourteen references are included.…

In the Philadelphia school district, in 1975-76, several educational inputs, including the basal linguistic approach, were particularly distinguishable for their contribution to growth in the reading achievement of fourth graders. The impact of pupil, principal, teacher, and instruction characteristics are examined. Regular school attendance…

Computer-based adaptive instructional strategies for concept learning were investigated. Selection of the number of examples according to on-task information was more efficient than pretask or pretask plus on-task information. A response-sensitive strategy was preferable to a response-insensitive strategy to determine the presentation order of…