The prompt return of checked out materials has been demanded by libraries for more than a century. Together with other measures such as overdue fines, library notices are used to bring in prompt returns by informing the users of their checked out items that will soon be due or are already overdue. The analysis of library notices sent in the past…

For more than five years the Houston Public Library has collected statistics for measuring networked collections and services based on emerging guidelines. While the guidelines have provided authority and stability to the process, the clarification process continues. The development of information discovery software, such as federated search tools…

Evaluation in Library and Information Services has traditionally focused on quantitative measures of input and output. This trend has been generally reflected in the emerging efforts relating to the evaluation of electronic information services (EIS). Less well developed are qualitative approaches to evaluation of EIS. Issues that feature high on…

Blogging offers an alternative and sometimes superior way to communicate with library patrons. It provides an opportunity to speak more directly to them, and it does so in a manner that is more comfortable and convenient for all involved. A library's Web site may be the only interaction that patrons have with the organization, so it makes sense to…

From 2000-2004, the Auburn University Montgomery Library measured electronic book usage. Electronic book usage increased while use of the printed collection decreased. Subject areas most used resembled those reported by larger institutions, supporting the idea that some subjects are amenable to electronic use regardless of institutional size and…

New consortial buying models have dramatically increased the availability of online resources, particularly journal articles, in the universities and technical institutes of developing countries. The degree of acceptance and pattern of use of such materials is of great interest to library collection development. Ankara University surveyed faculty…

What is the impact of an academic library consortium on the perceptions of library services experienced by users of the member institutions' libraries? What is the impact of an academic library consortium on the perceptions of library services experienced by users of the member institutions libraries? In 2002 and 2003, OhioLINK (Ohio's consortium…

It seems that the demand for public access computers grows exponentially every time a library network is expanded, making it impossible to ever have enough computers available for patrons. One solution that many libraries are implementing to ease the demand for public computer use is to offer wireless technology that allows patrons to bring in…

In response to the changing educational landscape of the community college, reference librarians must adapt their service to fit the information needs of their patrons. One such update is synchronous digital reference, which applies instant messaging technology to library service. Todd Library at Waubonsee Community College (Sugar Grove, Illinois)…

Although major strides toward the inclusion of GLBT images in North American libraries have indeed been achieved, censorship is alive and well where children's literature is concerned. It is plain to see that libraries have become a major battleground for the free flow of information about and for GLBTQ children and families. This article…

Public library music provision, as a less traditional role for public libraries, has always caused contention: a vital source of cultural materials within the community though never confirmed to be a core part of library services by the Government. This article concerns itself with a detailed consideration of the decline of music services over the…

Research libraries were among the first to embrace and exploit the potential of the World Wide Web after its debut in the 1990s. They quickly began constructing virtual information landscapes, including policies, services, and collections that not only shaped but also defined the realms of possibility within such terrain. In their roles as both…

It's 10 a.m. in Aurora, Colorado, just outside of Denver, and the Grandview High School library is bursting with life. Its two classrooms, each equipped with state-of-the-art technology, are overflowing with kids. In one, Patricia Holloway, the library coordinator, is introducing a group of entering freshman to the library. In the other, media…

As students file into the library media center for orientation during the hectic first weeks of school, Mrs. Greene, a veteran media specialist with fifteen years experience, wonders how she can make a difference in an environment governed by No Child Left Behind and state-mandated tests. Some students are disadvantaged because they are struggling…

The Gallaudet University Archives contains the world's most comprehensive collection of materials relating to the language, history, and culture of deaf people. Photographs, artifacts, personal correspondence, publications, and institutional records form the core of the repository, but the Archives also contains a Deaf film collection of more than…