Results from one of a series of cooperative projects to study public access to online catalogs are discussed. This report focuses on a survey of 1,152 users and 1,315 non-users of six computer systems at seven libraries, with library participants including (1) Claremont Colleges Library, which uses the Claremont Total Library System; (2) the…

This update of a 1977 training manual is designed for use by student assistants in the government documents section of John Grant Crabbe Library at Eastern Kentucky University. A brief introduction is followed by: (1) floor plans of the library; (2) a description of the documents collection including types of works and classification systems; (3)…

Two surveys were conducted: (1) one of 78 ERIC document users at Ohio State University to gather data on how they find and use the ERIC documents and their attitudes toward the library's lending policy; and (2) one of 218 academic libraries with ERIC microfiche collections to obtain information on their patrons' access to and use of ERIC…

This discussion of the nature and role of communication skills in implementing job responsibilities of librarians and information specialists argues that the most important foundation of effective library leadership is communication. The paper begins by reviewing the literature on leadership and developing a set of leadership characteristics. It…

This document reports the results of a 1987 survey sponsored by the State University of New York Librarians Association (SUNYLA) whose purpose was to review the current state of library activities and support for professional development efforts by all SUNY libraries, and to compare the current data to those of a similar survey done in 1983. It is…

This user's guide to conducting a preliminary search of the ERIC (Educational Resources Information Center) database on CD-ROM (Compact Disk Read-Only Memory) begins by briefly describing the types of materials found in ERIC and explains the four steps common to the any computer search: (1) definition of topic elements and formation of concept…

This guide and annotated bibliography is designed to introduce sociology students to the basic research tools in their field that are available in the Fogler Library at the University of Maine. Brief explanations and examples are provided of the relevant Library of Congress subject headings and call numbers used in Fogler Library, as well as the…

As suggested by a Colorado Academic Library Master Plan developed in 1982, a statewide conference that brought together academicians and librarians was held to explore the role of academic libraries in the information society. People came in teams of three from institutions and included library directors, academic vice presidents, and faculty…

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

During the spring semester of 1987, the University of Arizona implemented an experimental information desk as a means of improving the quality of service to patrons by relieving congestion at the reference desk. Services at this desk, which was staffed by reference personnel during the first phase of the project, included serving as the initial…

Focusing on the theme, Outreach Library Services, the articles in this publication provide a panoramic view of outreach services in eight of the public library systems in New York State. The compilation also contains four papers on special topics. Articles included are: (1) "Not So Trivial: In Pursuit of Outreach Services" (Joan F.…

This report reviews machine-readable information storage technology as of fall 1985, describes its use at certain academic libraries, and makes recommendations for its implementation at the University of North Carolina at Chapel Hill. Focus is on data disks (reference and research materials) rather than on program disks, and suggestions are made…

This third edition of guidelines for interlibrary lending in Wisconsin outlines the responsibilities of borrowing and lending libraries; the operating assumptions, principles, and goals of the interlending program; the steps for developing area interlibrary loan plans; and the recommended interloan patterns for public, school, academic, and…

This document is a guide to the basic sources in the California State University, Fullerton, library that may be utilized in tracing federal laws, regulations, and court decisions. The bibliographic citation, library call number and/or location, and description of contents and/or use are provided for each reference source. Several sample entries…

A self-examination of the Central Library System (CLS) at Temple University was undertaken by a task force made up of staff members to examine the current organizational structure in the light of technological, financial, curricular, enrollment, and library service considerations, as well as such organizational concerns as work flow, appropriate…