Examines issues of leadership as they relate to the new organizational structure in the University of Arizona library precipitated by the current economic crisis, changing information technology and automation opportunities, and changing user needs and expectations. Implications for user services are discussed, including needs assessment and…

Based on experiences at Brandeis University libraries, and findings from management literature, a discussion (with figures) is presented on the challenges faced by libraries in integrating technology and information services. Reviews reasons why change is needed, examines information services as a team-based approach, and presents management…

Revised by the Reference and Adult Services Division of the American Library Association, these guidelines outline factors to consider in seeking input on material selection for public and academic libraries. Topics addressed include the purpose of the guidelines, user groups, collection development, communication with users, and outcomes. (EA)

Discusses influences that electronic technologies are having on academic libraries. Highlights include the combination of computer technology and telecommunications; the impact of integrated systems; adding value to information through the use of workstations and online databases; teaching and learning roles of librarians; library user fees; and…

Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of…

Literature analysis indicates that surveys are not widely used in the planning process for academic libraries because of difficulties with design of user studies, translation of survey results into management decisions, and acceptance of survey data by librarians. Trends such as competition from private information sources will force a change in…

Discusses the role of school principals and their relationship with the school library media specialist. Topics addressed include budgeting; decision making; individual management styles; expectations of education; site-based management; and the media specialist's role in school reform. (LRW)

Discussion of cultural diversity in a rapidly changing population focuses on efforts at the San Jose Public Library to respond to cultural and demographic changes. Obstacles to responding are reviewed as well as positive responses, which include creation of policy statements, developing goals and objectives, administrative reorganization, and…

Two articles discuss information professions in Africa. Highlights include the training of personnel at the middle level; library schools at the University of Ibadan and the University of Botswana; curriculum recommendations; and a review of 87 articles published between 1985 and 1989 that investigate areas of research in the information…

Discusses implications for public and private libraries of complying with Titles II and III of the Americans with Disabilities Act (ADA). A checklist for removing barriers is provided that includes architectural barriers, communication barriers, and required written reports. Possible penalties for noncompliance are also discussed. (LRW)

Describes the roles and relationships that developed among librarians, faculty, and higher education institutions in the Integrated Academic Information Management Systems environment, funded by the National Library of Medicine. Organizational and management issues that emerged as librarians became integral to teaching and administration are…

Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

Chronicles the process of change begun at the Harvard College Library in 1990. Key factors are analyzed, including support from the University Library, Association of Research Libraries, and Council on Library Resources; strong leadership; organizational development; composition of task forces; time frame; concurrent changes; and development of a…

Presents the text of a question-and-answer session that addressed the Copyright Clearance Center, library compliance with copyright law, copyrights and electronic information, fair use and the World Wide Web, copyrighted images and the Web, permission procedures, scanning historical images, distance education and scanned documents, future…

Discusses the need to develop new models for collection development in academic libraries, based on experiences at the University of Arizona. Highlights include changes in the organizational chart; focusing on users' information goals and needs; integrative services; shared resources; interlibrary loans; digital technology; and funding. (LRW)