A study was conducted in Minneapolis Public Schools to help elementary teachers assess their own competencies in media use in the classroom. (JY)

This study estimated the number of people searching the ERIC database each day. The Educational Resources Information Center (ERIC) is a national information system designed to provide ready access to an extensive body of education-related literature. Federal funds traditionally have paid for the development of the database, but not the…

This paper is designed to identify effective methods and to lay out steps that can be used in a customer feedback survey process. In order for the results of any customer survey to stimulate useful changes in an organization, it is essential that the support of key players be present from the beginning. Developing a customer feedback process is a…

At the University of Twente (Netherlands), a course management system called TeleTOP has been implemented in all faculties. This paper describes the TeleTOP system and the implementation process. In order to find out how teachers use their course environments in education, an analysis was made of 60 course environments. Results showed that these…

This study focused on non-use of Air Force Family Support Centers (FSCs), a global network of programs and services designed to facilitate family adaptation to the mobile military lifestyle and to help commanders and supervisors respond to family needs. The study used the 1993 Air Force Needs Assessment Survey to investigate what factors…

Statistics gathered over five years of operation by the IIT Research Institute's Computer Search Center are summarized for profile terms and lists, use of truncation modes, use of logic operators, some characteristics of CA Condensates, etc. (Author/JB)

All aspects (including the librarian's attitude) of a successful young adult library program are discussed. (NH)

An analysis of five commercial service centers and various data bases is presented. A current awareness profile covering both chemical and botanical fields was sent to each service center. The responses were evaluated on the basis of promptness, interaction with the user, and physical format of the listing, among other things. (Author/NH)

The performance of CA Condensates" (CC) and Chemical Titles" (CT) based on analysis of precision and relative recall CT/CC" for 46 search profiles was studied for one year. The results are discussed in terms of the value of the systems as seen from the users' and the documentalist's point of view. (13 references) (Author/NH)

A continuation of the November 1969-March 1970 survey, this paper outlines why certain information about readers' failure would be useful, how this information was collected, survey results, and general conclusions. (The first survey appeared in Journal of Documentation'' v27, p273-286, 1971.) (1 reference) (Author/NH)

Questionnaires completed by library catalog users revealed that catalogs are more widely used in academic libraries than in public libraries, especially at the county level. Guidance in use of the catalog by librarians promotes use by library patrons. Reasons for non-use and methods of using the catalog were surveyed. (4 references) (SJ)

The results and analysis of a survey of approximately six hundred Mexican-Americans in East Los Angeles and Sacramento, conducted to determine the attitudes of various age groups toward libraries, the attitudes and practices of librarians, and the opportunities to provide more effective library service to the Mexican-American people. (JB)

Do's and don'ts for reference librarians trying to fulfill the information needs of the library user. (5 references) (NH)

The first proposals for serious research at Lancaster were made some six years ago: the intention was to investigate the real needs of the library users and the best ways of meeting these needs. This article summarizes past, present and possible future activities in this field. (Author/NH)